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      Aperture IVA

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      Customer Care Advisor Interview

      18 Jan 2019
      Anonymous employee
      Belfast, Northern Ireland
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Aperture IVA (Belfast, Northern Ireland) in Mar 2018

      Interview

      Professional, courteous while retaining a friendly atmosphere in a 2:1 interview with both a senior advisor/Team leader and an HR representative after a brief tour of the building. The interview took place in a side office where I was queried on my prior experience, skill set and interpersonal communications' ability before a quite deep review of my CV before listening to a compliance picked (clearly fake) in job call that i was asked to find fault with based on prior experience with the role. The whole process was succinct and professional but friendly and quite welcoming.

      Interview questions [1]

      Question 1

      Prior skill set with telecommunications and customer care background
      1 Answer