I applied online. I interviewed at Amica Insurance (Lincoln, RI) in Apr 2020
Interview
45 minute phone interview with 2 people. Over zoom, consisted of me giving an elevator pitch and them offering feedback, followed by probably 5-10 questions about my skills and customer service experience. Ended with time for me to ask questions about the role.
Interview questions [1]
Question 1
Asked me questions such as hardest customer interactions, about the history of amica, and what I've learned from customer service.