After a telephone interview, called in for a 1:1 interview. From there, was asked to fill out paperwork and a one page writing sample stating why I was a good fit for the company. After they read my writing sample, they asked me to come in for a group interview. There were three of us in total, met with 3 different executives and was asked general questions about background, why I wanted to work there, how I dealt with difficult customers etc.