I applied online. The process took 2 weeks. I interviewed at American Red Cross (Charlotte, NC) in Feb 2014
Interview
very easy just basic customer service questions. About the company. Sales and customer service. Can you accept changes. How much would you like to be paid? Have you worked in a call center before. How long were you in that call center. Have you done sells before. Can you met metrics. Have you did inbound call. Have you done outbound calls