Two round interview process with two sets of two current employees in the same day. They’re looking for people with account management experience and those willing to learn the airline industry.
I interviewed at American Airlines (Dallas-Fort Worth)
Interview
1. Phone Screening with recruiter
2. Was brought to an info session with 30+ candidates. Did one case study and two in-person interviews with peers from various departments
3. Final interview with department leader
Interview questions [1]
Question 1
Tell me about a time when you persuaded an internal partner