I applied online. The process took 3 months. I interviewed at American Airlines (Dallas, TX) in Feb 2016
Interview
I applied online in December, upon applying I was given a personality test. In January I was prompted by email to take an online video interview. The video interview was composed of five questions. Early February I recieved a phone call to participate in a face to face interview in Dallas, Texas. They flew me there that morning and sent me back home that night. Within two days I recieved an email thanking me for interviewing, however I was not selected.
Interview questions [1]
Question 1
How do you diffuse a difficult situation with a customer?
I applied online. I interviewed at American Airlines in Jul 2016
Interview
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customers
I applied in-person. I interviewed at American Airlines (Dallas, TX)
Interview
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Interview questions [1]
Question 1
High level Customer service related questions and safety experiences.