I applied through other source. The process took 5 weeks. I interviewed at American Airlines (Dallas, TX) in Apr 2009
Interview
Initial contact was letter, followed by a group interview at AA HQ... then a one on one interview during the same visit. If you were offered the job they told you after your one on one, but if not you were given an exit interview
Interview questions [1]
Question 1
Give an example of when you received outstanding customer service
I applied online. I interviewed at American Airlines in Jul 2016
Interview
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customers
I applied in-person. I interviewed at American Airlines (Dallas, TX)
Interview
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Interview questions [1]
Question 1
High level Customer service related questions and safety experiences.