I applied online. The process took 5 weeks. I interviewed at American Airlines (Dallas, TX) in Aug 2016
Interview
Did a video interview and then was emailed saying they wanted to interview face to face, flew to Dallas for free did the interview they say that they don't tell u that day weather you get the position or not but if they don't ask u to be fingerprinted you didn't get the job, they base a lot of who they hire on looks so be careful.
Interview questions [1]
Question 1
What was a difficult situation you had with a customer
I applied online. I interviewed at American Airlines in Jul 2016
Interview
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customers
I applied in-person. I interviewed at American Airlines (Dallas, TX)
Interview
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Interview questions [1]
Question 1
High level Customer service related questions and safety experiences.