I applied through an employee referral. I interviewed at American Airlines
Interview
webcam interview:
Remember to smile while speaking. be approachable in the video.....always mention customers/service teamwork, use STAR method when applicable
If you're a woman, while dressing for your interview internalize the adjective "poised"
conservative makeup, pearls or simple jewelry, dress as close to the uniform as you can, preferrably a navy or black blazer. No cleavage. Remember this is not about you looking hot, this is about you being respectable, professional, and personable.
I have done many, many, many webcam interviews and this one was set up the same as the others. Highly recommend practicing the questions I've provided below
Interview questions [5]
Question 1
1)What was a time you had to adapt in a hard situation ?
I applied online. I interviewed at American Airlines in Jul 2016
Interview
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customers
I applied in-person. I interviewed at American Airlines (Dallas, TX)
Interview
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Interview questions [1]
Question 1
High level Customer service related questions and safety experiences.