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      Amdocs

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      Billing Specialist Interview

      6 Jan 2010
      Anonymous interview candidate
      Seattle, WA
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Amdocs (Seattle, WA) in Dec 2009

      Interview

      The initial communication was pleasant and courteous as I had been referred by an employee of the company. I corresponded most with the HR Admin, who scheduled the phone and in-person interviews. I did a phone interview with a manager who asked questions mostly about my work history. She was very receptive and helpful in answering questions I had about the position and the company. I then came in for in-person one-on-one interviews with three employees as well as an Excel test and written skills test. The process took three hours, and I was scheduled for another interview with additional employees because key people were out of town. I came in a second time to interview time with another manager who asked tougher questions than the previous three I initially interviewed with. One question in particular was open-ended: "Tell me how you would handle a 4-week project..." The interviewer gauged how I handled stress, responsibility, teamwork, and handling a big workload. I was to interview with another key employee that day, but it was canceled after my first interview of the day. The work culture seemed to be high-paced and professional, and they are meticulous in bringing new people in, making sure they fit like they were meant to work there according to work history, education, personality, and work ethic.

      Interview questions [1]

      Question 1

      How do you think you can handle the workload of this position when you haven't had the experience handling such a workload?
      1 Answer
      7

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