I applied online. The process took 2 months. I interviewed at Amazon Web Services (Japan, PA) in Feb 2024
Interview
The first session is an interview focused on designing an architecture using AWS.
The second session is an internship-style contest where multiple participants compete to solve a simulated customer issue.
The third session involves a deeper exploration of your experiences in line with the OLP.
Interview questions [1]
Question 1
I was given a sample application and asked to create a corresponding sample architecture.
In the sample environment, I restored a broken server.
During the OLP portion, I spoke about my own experiences.
I interviewed at Amazon Web Services (Herndon, VA)
Interview
It was very technical driven and the recruiter digs deeper into your answers to gauge your understanding. I thought the questions would be more high level, so I wasn't prepared.
I interviewed at Amazon Web Services (São Paulo, São Paulo)
Interview
Processo bem complexo, muitas etapas, difícil passar! Porém filtra bem a qualidade dos candidatos. Necessário estudar bastante para passar e manjar bem do inglês pois todo o processo envolve etapas em inglês, desde o RH até a entrevista com gestor
The AWS Technical Support Engineer interview process typically begins with an online application followed by an initial recruiter screening to assess your background and interest. If shortlisted, you'll proceed to a technical phone interview focusing on troubleshooting, Linux/Windows systems, networking, and AWS services. Successful candidates are then invited to a virtual or onsite loop, which includes multiple interviews assessing problem-solving skills, customer obsession, and technical depth through scenario-based questions. You may also be given a technical assessment or written exercise to evaluate your communication and analytical skills. The final decision is based on overall performance, alignment with Amazon Leadership Principles, and team fit.
Interview questions [1]
Question 1
Can you walk me through how you would troubleshoot a situation where an server instance is not responding