I applied online. The process took 2 days. I interviewed at Alorica (Albuquerque, NM) in Nov 2022
Interview
I applied online, was contacted by an out-of-state recruiter, took assessments, did a Zoom interview, and ten was set up for an in-person interview. The process was very easy, however, the recruiter had no idea what she was doing and couldn't figure out the time difference.
Interview questions [1]
Question 1
How would you handle an irate customer Do you have experience is de-escalating calls Can you handle a large number of calls each day