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      Alorica

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      Tech Support Interview

      31 May 2015
      Anonymous employee
      Lafayette, IN
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 3 weeks. I interviewed at Alorica (Lafayette, IN) in Nov 2014

      Interview

      First you take a computer test. Then its just a short interview. After that a drug test them a second interview and then 3 week wait to start training class

      Interview questions [1]

      Question 1

      Did I feel that I would struggle with tech support.
      1 Answer

      Other Tech Support interview reviews for Alorica

      Tech Support Interview

      20 Feb 2025
      Anonymous interview candidate
      Pasay, Pasay
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied through other source. The process took 1 day. I interviewed at Alorica (Pasay, Pasay) in Feb 2021

      Interview

      The tech support interview includes an initial screening, technical assessment, and behavioral interview. Expect troubleshooting scenarios, customer handling questions, and basic IT knowledge tests. Communication skills and problem-solving abilities are key.

      Interview questions [1]

      Question 1

      They asked me to describe a time I handled a difficult technical issue and how I resolved it while ensuring a positive customer experience.
      Answer question

      Tech Support Interview

      25 Aug 2022
      Anonymous employee
      San Angelo, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Alorica (San Angelo, TX) in Jan 2021

      Interview

      Great company to work for highly recommend. I just want to see the reviews so I have to keep writing this and I’m running out of things to say it has to be 30 words

      Interview questions [1]

      Question 1

      Nothing is apiece in this writing
      Answer question

      Tech Support Interview

      5 May 2017
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at Alorica in Jun 2016

      Interview

      Very brief, must have basic computer knowledge. like what is a hard drive, how to copy and paste, windows OS knowledge is a plus, also minor troubleshooting experience is good. The test did not last long it was multiple choice.

      Interview questions [1]

      Question 1

      What is good customer service
      Answer question