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      Alorica

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      Technical Support Agent Interview

      18 Sept 2014
      Anonymous employee
      Magna, UT

      Other Technical Support Agent interview reviews for Alorica

      Technical Support Agent Interview

      27 Feb 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Alorica

      Interview

      pretty easy interview process. just one interview and no technical question at all. Like they are there with mindset of hiring you. Just ask for availability and you will be good to join from noonday

      Interview questions [1]

      Question 1

      tell me about current job and what does current employer think about you
      Answer question
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 days. I interviewed at Alorica (Magna, UT) in Mar 2014

      Interview

      Once resume submitted, you will be getting a call within a day or so about your illegibility to work for the company. You will be asked to run a personality test and job quality test. Then you can qualify for an one on one interview with a prospecting company in the building. The company with in the facility will be interviewed twice by two different supervisors. The interviews are pretty standard, asking why you want to work for them, what are your prospects, and what if questions. After both interviews and if approved to move on to the final steps, a drug and maybe a background check will be conducted to finalize the interviews. If the background check was done before hand, you may be welcomed to the company right then and there and will work with you on a proper schedule that best suits you and them. Be prepared to make some sacrifices on your schedule, because they may not be able to pull strings.

      Interview questions [1]

      Question 1

      The personality questionnaire will be the hardest part, as you must answer the strict questions to qualify. Like what you would do in some situations or how you generally act. The real interview is very basic interview and is more open ended.
      1 Answer

      Technical Support Agent Interview

      24 Jan 2019
      Anonymous employee
      Kingston
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Alorica (Kingston) in Jan 2019

      Interview

      They will allow you to do a screen test with about 5 questions then you'll do a one on one interview and they'll ask you basically the same questions that they asked you on the test

      Interview questions [1]

      Question 1

      What does good customer service mean to you?
      5 Answers
      24

      Technical Support Agent Interview

      25 Nov 2016
      Anonymous employee
      Reno, NV
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied in-person. The process took 2 days. I interviewed at Alorica (Reno, NV) in May 2016

      Interview

      There's a back to back interview with two different people. The requested the demonstration of use of a cell phone since pretty much all day your gonna be guiding people through there phones over the phone.

      Interview questions [1]

      Question 1

      Do you know how to use a cell phone?
      1 Answer
      2