I applied through a recruiter. The process took 2 weeks. I interviewed at Alight Solutions (The Woodlands, TX) in Jun 2013
Interview
It's a fairly standard behavioral style interview process, which if I'm being honest I am absolutely not a fan of. It seemed more like a personality test than an actual attempt to assess my skill levels
Interview questions [1]
Question 1
Can you provide us an example of a time when you went "above and beyond" to provide someone with an amazing customer service experience.
Did an assessment and wrote about my reasons for wanting to work with the company. It was not bad at all, and I got an offer for the position. Remember to ask about salary because it hard to get promote within the company.
I applied online. The process took 1 week. I interviewed at Alight Solutions (Florida City, FL) in Aug 2024
Interview
For remote position there were Two interviews, first one is answering questions while video recording. You are given the option on each question to record your response three times before submitting. Second interview was over the phone.
Interview questions [1]
Question 1
They asked if available 40 hours a week with an open availability between 7am-1am, 7 days a week.