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      Aislelabs

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      Customer Success Manager Interview

      2 Nov 2022
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Aislelabs in Sept 2022

      Interview

      This is one of the worst experiences that I have had in an Interview. The first round was done by an office admin, Kseniia Filippova (not even an HR). You cant even call this a screening round. I asked her to help me understand the role better, and she didn't know what the role was about. Told me that the Hiring Manager would be able to explain the role better in the second round. Later she sends out an assignment and tells me that I have to complete it in 3 days and gives me access to some data which has no relevance to the role. When I sent out an email asking questions regarding the exercise., I received a stingy response. They have no respect and if this is the way they treat applicants, I can't imagine how they would treat employees. Very unprofessional. DONT WASTE YOUR TIME

      Interview questions [1]

      Question 1

      What do you know about us?
      Answer question

      Other Customer Success Manager interview reviews for Aislelabs

      Customer Success Manager Interview

      21 Feb 2024
      Anonymous employee
      Toronto, ON
      Accepted offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Aislelabs (Toronto, ON) in Jun 2020

      Interview

      First round was a phone call with head of Customer Success Second round was a case study where you submit a presentation on their product for a client Next round again with the Head of Customer Sucess Final round with the members of the CS team and the CTO

      Interview questions [1]

      Question 1

      Tell us about a challenging client situation and how you handled How would you manage recording the information if we don't have a CRM
      Answer question

      Customer Success Manager Interview

      2 Apr 2019
      Anonymous interview candidate
      Canada, KS
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 months. I interviewed at Aislelabs (Canada, KS) in Jan 2019

      Interview

      Interview was good, average questions asked. Basic knowledge needed in Sales and negotiation skills, marketing, and software. They've interviewed me in Jan/2019, Once done they have assigned a task (Presentation) to me after two weeks of follow up. Once the task was done I heard none back for 2 months. I've sent many follow up mails, at last they have told me they have found someone which is a better fit to the position, no hard feelings what so ever. Yet while i was surfing though Linkedin I found that the candidate who got chosen for the position was employed since feb/2019 and they kept me hanging till the end of march/2019. Unprofessional-ism at its best, I thanked god i didn't get an offer from them. :)

      Interview questions [1]

      Question 1

      Marketing tools and techniques. SaaS sales, Retention and presentation skills
      Answer question
      3

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