Multiple rounds: - Recruiters call: which had some basic questions about past work, and some questions on support scenarios. - Hiring Manager Call: Situation-based questions on Support and team fit questions, experience, questions related to ticket priority, SLA management, etc. Support team works on API integration and Databases. - Take home assignment: question and answer based on relevant topics to support ticket resolutions. - Technical Round (3 parts): A big file shared for Log analysis (file shared before the interview). Need to separate noise and identify the issue beforehand, and share it with the interviewer. Troubleshoot a simple Python code for an API. (API documentation shared beforehand). Keep an IDE ready. In-depth questions on Kubernetes (major product is on private cloud or on-prem installation). (deployment, networking, logging etc). {I was not well versed in K8s hence didn't qualify}. - Possibly a round with sales team was also left after this.