I applied online. The process took 5 months. I interviewed at Airbnb (San Francisco, CA)
Interview
Very disorganized. I had high expectations for AirBnB, however the recruiting team make the process stretch out way too long, and are clueless about common decency in candidate experience. They missed the initial phone screen, and then when they rescheduled it, they missed it again. I can understand small things like this, and be patient on my end, but no effective way to get in contact with anyone, and when you do, they literally say they know nothing about the job and make promises to follow up, and then don't. Then they outright ghost you, it’s very unprofessional. I heard that recently a bunch of the HR and recruiting team was let go with layoffs, and honestly there is plenty more fat to trim at AirBnB based on my experience. I was really excited to get the chance to interview, but both the Automated Talent System and clueless recruiting team left a bad view in my mind about how AirBnB operates. This is probably one of the worst corporate role application candidate processes I have ever experienced.
Interview questions [1]
Question 1
When we did make contacts, recruiting spent more time on rescheduling and then telling me how lost they were, so we never got around to questions for me to answer.
I applied online. The process took 3 months. I interviewed at Airbnb in Mar 2022
Interview
The interview process consisted of around 10 rounds.
1 -HR interview
2 - Hiring Manager Interview
3 - Take Home assignment
4 - SQL interview
5 - Senior Manager Interview
6 - Competency Interview
7 - Competency Interview
8 - Cross Functional Interview(Core Value Focused)
9 - Cross Functional Interview(Core Value Focused)
The whole process from application to the final round of interview took 3 whole months. Everything looked positive during the interview process and I was called for interview after interview. 1 week after the final interview, the HR called me and told me their requirements for the role had changed last minute and that they were looking for someone with more years of experience. 3 months of my time and energy had all been wasted because they had a last minute change of requirements which was very unethical.
Airbnb showed huge emphasis on their core values during the interview process but didn’t keep it up themselves with the responses/reasoning for last minute rejection.
They’re a company who are yet to have clear direction and morals as to what they want to do.
Interview questions [1]
Question 1
Design a metric to measure customer support efficiency
