I participate in the hiring meet up. The same day I got an email saying that I was successful and they arranged two skype interviews for the next week. The first skype interview the was delayed 40 min, and when I had the chance to talk with the designated person, I had the feeling that she was too busy and not playing to much attention to what I was saying. The next skype interview was in time and went well. I heard from them after 1 week and I was invited for a interview in the office. I was interviewed by 4 people, 30 minutes each. I was quite hard, I was exhausted at the end.

I applied online, and it took about two weeks to get my first interview. The entire interview process felt casual, friendly, and honestly quite enjoyable overall. 1. Screening Interview with HR They asked about my previous experience and why I was interested in a customer experience role. There was also a Q&A session about the position itself, along with a role-play exercise based on a real customer support scenario. 2. Interview with the Hiring Manager After passing the first stage, I completed an online assessment. The hiring manager interview focused more on practical customer support situations and role-play exercises involving real-case scenarios. 3. Final Interview The final round mainly focused on core values, culture fit, and my passion for the role.