I applied through a recruiter. The process took 2 months. I interviewed at Affirm (Chicago, IL) in Feb 2020
Interview
The interview process was approximately 2 months, somewhat lengthy, but I think a lot of what played a factor was the holidays at the end of the year, as well as my being gone for a whole week in January - which they were very understanding of.
Overall - they did a fantastic job of keeping me apprised of updates. My HR point of contact was fantastic, always making sure to stay in contact, and going as far as letting me know their personal cell-phone number in case if I had any questions.
At first, I was contacted via LinkedIn who mentioned Affirm was looking to expand in Chicago, and their was a potential opportunity there. From there I was connected with my HR point of contact actually at Affirm.
I had 3 phone interviews (one with HR, one with the hiring manager, and then one with a member of the team (Integrations Engineer to discuss technical concepts).
After moving to the final round from there, they flew me to San Francisco for a half day on-site where we went over basic technical trouble-shooting exercises, technical concepts, client relationship building, and finally a mock presentation for a project kick-off.
Interview questions [1]
Question 1
Given a situation where a client was unhappy with an outcome, how did you remedy it?
I applied online. I interviewed at Affirm (San Francisco, CA)
Interview
The interview started off with talking to a recruiter. The second steps are to speak with the hiring manager then as a final step, there is a virtual onsite. Yes, these "onsites" are tough and long but they are really important not only for the team but for you to get a feel for the role and company as well.
I applied through an employee referral. I interviewed at Affirm (Chicago, IL) in Dec 2020
Interview
The interview was broken up over two days (due to many folks being OOO before the end of year holidays). Each interview was roughly 30 mins and was with a different member of department TAMs are part of. I spoke with technical engineers regarding my development and trouble shooting experieince, client success managers regarding customer communication experience, and the department manager regarding my strengths/weaknesses/interest in FinTech. I had meticulously prepared for the interview and felt that the interviews themselves were not too tough from a technical point of view.
Interview questions [1]
Question 1
Most interviews were more conversational in nature, as the TAM position consists of a lot of cross-functional team communication. Technical questions revolved around front end trouble shooting (browser developer tools, error logs, network request diagnostics) and reviewing errors in code.