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      Aerial Direct

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      1st Line Support Engineer Interview

      24 Jul 2024
      Anonymous interview candidate
      Fareham, England
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Aerial Direct (Fareham, England) in May 2024

      Interview

      I spoke to one of their internal recruiters and had a meeting with them remotely. Then I met the Team Lead and also their manager onsite. They asked a lot of in depth questions and by the sounds of it they were desperately lacking in staff. I can understand why, as they ask a for a lot of tasks and experience, but pay very poorly. Fortunately they didn't actually offer me a job as I 'only have a year of experience'. Steer clear of this company!

      Interview questions [2]

      Question 1

      How many tickets do you typically handle in a day, how many calls do you take etc.
      1 Answer

      Question 2

      They asked some technical questions like how I would approach a specific fault, but worded it poorly and I didn't even understand what type of tech they meant because of this.
      1 Answer