I applied through a staffing agency. I interviewed at AIG (Fremont, CA)
Interview
First round was phone screening and then followed by the skype interview. The interviewers were nice and comforting. Since, I was about to move from west coast to east coast, the HR was not helpful at all. They didn't even tell me about the trains or subways which will take me to the office fastest or the easiest way.
Good, poor communication/response levels when details requested. Recruiter was quite unresponsive when asked for hiring timeline. The interview process was ok bar the lack of communication from the internal recruiter. No issues with HR or hiring team
The interview experience is so good. I got 2 round of interviews to ask about my experience and some situations questions. Second round interview is more focusing on culture and personality to see if this suit the team culture.
Interview questions [1]
Question 1
One of the most difficult situations to be handled.
Document the test results and deviations
Recommend potential features and enhancements to management by collecting customer information and analyzing customer needs
Document resolutions and workarounds in the form of help content or solution articles so that they can be leveraged by others
Maintain North Star L5 processes, system process flows, SOP’s, controls, training and other business process documentation