I applied online. I interviewed at AAA The Auto Club Group (San Diego, CA) in Feb 2024
Interview
1 phone screen interview 30 min.
1 Virtual Interview 1 hr.
Describe previous experience. Lots of behavioral interview questions. Role play answering phone, disgruntled customer calling in to complain.
Describe previous sales experience.
Interview questions [1]
Question 1
Describe a situation in which you had to deal with a difficult customer. What was the outcome?
Describe a situation you n which you had to world with a difficult coworker.
Started with a phone interview with a recruiter followed by a video interview with managers of the team. There was a friendly atmosphere throughout the process and they gave time to answer your questions.
Interview questions [1]
Question 1
What experiences do you bring from your previous insurance role?
I applied online. The process took 2 weeks. I interviewed at AAA The Auto Club Group (Macon, GA)
Interview
They interviewer didn't seem to really know what she was supposed to be asking. she was being promoted to another location and honestly seemed like she didn't care about being in the interview. she didn't ask anything about me or my previous experience, only explained the position to me. she said she would call me in the next 3 days...5 days later I gave her a call and she offered me the position.
Interview questions [1]
Question 1
I was not asked any questions. the position was explained to me and then I was asked if I had any questions....then the interview was over and I was offered the position a week later