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      24KCC

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      Virtual Customer Care Interview

      23 Feb 2023
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at 24KCC in Feb 2023

      Interview

      They wrote me back within a couple days and requested for me to do a one way interview through indeed. Completed it. They wanted to do a second interview so i wrote back & let them know my availability. They didn’t get back to me for another 2-3 days and when they did they said something along the lines i didn’t live in the required states when I actually did and don’t know where they got that info from. They then responded back to me after i told them that i lived within the required states to work remotely to schedule an interview if I’m still interested. I scheduled a phone interview with them and literally the day of the interview they did not show up. I waited 35 mins for them to shoot me a call or text nothing. I wrote them via email they never responded. Weird as hell.

      Interview questions [1]

      Question 1

      1. Why you interested working from home 2. How comfortable are you with trouble shooting 3. What motivates you to provide excellent customer service 4. Growth? 5. Describe background
      Answer question

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