Engaged employer
Check out your Company Bowl for anonymous work chats.
Pros
Great pay and good opportunity to grow
Cons
The company is quick to make a decision without too much rhyme or reason. Ruining lives in doing so.
Pros
Diverse Work Environment: Round 1 Entertainment attracts a diverse customer base, which can create a dynamic and vibrant workplace environment. Interacting with customers from different backgrounds can be enriching and enjoyable. Opportunities for Skill Development: Working at Round 1 Entertainment provides opportunities to develop a range of skills, including customer service, teamwork, problem-solving, and communication skills. These skills are valuable and transferrable to various industries. Employee Discounts and Perks: Many entertainment venues offer employee discounts or free access to their facilities, allowing employees to enjoy the amenities during their free time. This can be a significant perk for those who enjoy gaming, bowling, or other activities offered by Round 1. Flexible Scheduling: Round 1 Entertainment may offer flexible scheduling options, making it suitable for students, part-time workers, or individuals with other commitments. This flexibility can help employees achieve a better work-life balance. Social Interaction: Working at an entertainment venue like Round 1 provides ample opportunities for social interaction with both colleagues and customers. For individuals who enjoy engaging with others and thrive in a social environment, this can be a major pro. Team Atmosphere: Collaborating with colleagues to ensure smooth operations and provide excellent customer service can foster a strong sense of teamwork and camaraderie. Building positive relationships with coworkers can make the work experience more enjoyable. Potential for Advancement: Round 1 Entertainment may offer opportunities for career advancement for dedicated and motivated employees. Advancement possibilities could include moving into supervisory or managerial roles, gaining experience in different areas of the business, or pursuing leadership positions. Exposure to Entertainment Industry: Working at Round 1 Entertainment exposes employees to the entertainment industry, providing insights into the operations of an entertainment venue and the preferences of its customers. This experience can be valuable for individuals interested in pursuing careers in hospitality, entertainment management, or related fields.
Cons
Irregular Hours: Depending on the location and business demand, employees may be required to work irregular hours, including evenings, weekends, and holidays. This can make it challenging to maintain a consistent schedule or balance work with other commitments. High-Pressure Environment: Working in a fast-paced entertainment venue like Round 1 can be stressful, especially during peak hours when there is a high volume of customers. Employees may need to deal with long lines, impatient customers, and equipment malfunctions, which can lead to increased stress levels. Physical Demands: Some positions at Round 1 Entertainment, such as those involving arcade game maintenance, bowling lane upkeep, or food service, may require physical exertion. Employees may need to stand for long periods, lift heavy objects, or perform repetitive tasks, which can lead to fatigue or discomfort. Customer Service Challenges: Dealing with a diverse range of customers, including children, families, and groups of friends, can be challenging. Employees may encounter difficult or unruly customers, complaints, or conflicts that require patience, empathy, and conflict resolution skills. Limited Career Growth: While there may be opportunities for advancement within Round 1 Entertainment, the scope for career growth may be limited compared to other industries. Advancement opportunities may be dependent on factors such as seniority, performance, and availability of positions. Pay and Benefits: Entry-level positions at Round 1 Entertainment may offer relatively low pay and limited benefits, such as healthcare coverage or retirement plans. Employees may need to rely on tips or seek additional employment to supplement their income. Noise and Crowds: Working in a bustling entertainment venue can expose employees to high levels of noise and crowds, which may be overwhelming for some individuals. This environment may not be suitable for those who prefer quieter or less crowded work settings. Seasonal Variability: The demand for entertainment activities may fluctuate seasonally, leading to periods of high business activity followed by slower periods. This variability in workload and income may pose challenges for employees seeking stable employment.
Pros
Good pay, nice co-workers, fun environment
Cons
horrible upper management was cursed at by the AGM, every little thing was an issue with the AGM, IE getting permission to have ear buds in while cleaning by the GM & AGM having a God complex.. (was really cute sometimes with his pink suit)
Pros
-A good entry level job out of college -the coworkers you meet
Cons
-toxic work environment -favoritism for those who are Japanese -no growth opportunities -pay is extremely low for the amount of work you’re doing -no employee appreciation -rarely any company events -protects higher ups -would rather outsource positions instead of promote from within -turnaround rate is very high
Pros
Decent pay and decent ability to be promoted
Cons
high turnover, constant stream of new employees that need training
Pros
Directors below are wonderful. Room to grow Good pay
Cons
No fight for your hard workers. Once they make a decision, you cannot change their mind Doesn't reward the workers that make the EAP department run.
Pros
Coworkers are mostly nice You can get some experience if you agree to the low pay There are very few perks Decent insurance
Cons
Management in HQ is very controlling and micromanaging. They will account for every minute of your work day. Management in HQ is incompetent You will not get ahead unless you are a Japanese. You will be overlooked for promotions. Woman are not seen as valuable assets. You can't even complain to anybody since the CEO doesn't even speak English The company is extremely cheap. You are expected to lower your head and never disagree. Extreme toxic culture No training is provided Executives running the company are not qualified, they are only there because they are Japanese and men This company will suck the life out of you
Pros
Despite the very low rating I'm giving, there are some Pros. Quick career growth. You can quickly go from an associate to high up in the company, even corporate level, in under 5 years if you work hard enough. The pay is great, if you're salaried... more on that in the Cons. Overtime is practically non-existent on the corporate level and avoided as much as it can be helped, especially for hourly employees. Depending on your position, you can have great work-life balance. They have bonuses, if you're salaried... They do have 2 promotion periods a year, in which it's possible to get 2 raises, or promotions in a year. But if the people above you don't move on or get promoted higher, you'll be stuck at that level and pay, while your managers keep expecting more and more work from you while they start to do less and less because they're "delegating"
Cons
Now for the Cons. Pay Hourly employees get paid poorly compared to their job duties. They expect associates to overperform, leads to overperform, supervisors to overperform, etc. On the corporate level, there are large pay gaps between hourly employees and salaried employees, even when the job duties are 90% the same. Roughly $24-26 an hour compared depending on position to what amounts to $39 an hour but in salary. Even if you all work just as hard on the same project that in turn makes the company millions in profits, if you're hourly you won't be compensated as fairly as your bosses just because of the company pay structure. HR Department: The HR department at this company is one of the least caring I have ever seen. You can make valid complaints and they won't be taken seriously, if you even get them to respond to you at all. They are always understaffed, handling it all for the US side. Culturally they just do not understand nor sympathize with any of your issues, they will just quote company policy and how they can't do anything to help. Even if you complain about normal issues, they say there's nothing they can do. They will also ignore issues at stores until it becomes too much of a problem. Training The company as a whole has a huge training issue in most locations, and it also reflects on the corporate level as well. Some of their corporate support staff will go open a new location and then all you see after opening is complaints about the poor training the associates got and the huge turnover because of it as well. The corporate support staff themselves don't receive much better training either from their managers. Corporate Structure It's a ruthlessly owned corporation that will chew you up and spit you out without a care in the world. They hide behind outdated workplace policies and levels of management to ensure your complaints are never really heard or addressed, and the culture is very poor because of it. Corporate sets high expectations for locations but then cripples them with low labor budgets and low inventory, which then continues the cycle for that location, making it hard to actually grow. Very rarely will you find a fully staffed store due to the turnover rate. They've been operating in the US for over a decade but has the corporate team of a small company and not the large corporation that it is. Predatory Practices They use predatory practices to keep people spending more money while getting little rewards. If a guest is too good at a game, they will alter the settings to intentionally make it harder for guests to win. Stores will often make up their own policies regarding crane games, and other area of the stores, because they know the guest doesn't know any better. And then when a complaint is lodged via the website, a majority of them just get ignored or dismissed because the manager claims it went down the way they said it did and not the way the guest said it did. Semi-Annual Reviews The semi-annual reviews are basically a joke. You'll get graded on a bunch of criteria, some of which does not apply to you but they try to make it apply to you, often reaching to do so. The highest grade is an S, but it is impossible to get an S because for them an S is perfection, literally. NO ONE gets an S because no one is perfect, and it is well known that an S is impossible to get. The best you can actually do is an A. Medical Issues If you have medical issues of any kind off the clock, don't expect HR to work with you very much on it. They will do the bare minimum to help you, won't give you all the necessary information you need to take a leave of absence, and if it's not an official leave, your job is only kept for 2 weeks. After that, they have to fire you for job abandonment.
Pros
Fun Simple enough Pay was decent Hours okay for leads Some management is good
Cons
Corporate makes rules that makes our jobs more difficult for small reasons. Some management is difficult to work with. Some employees put work on everyone else. Lots of call outs
