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      Paycom

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      What is working from home like at Paycom?

      Paycom reviews

      Work at Paycom

      Software developer
      Current employee
      Dallas, TX
      Recommend
      CEO approval
      Business outlook

      Pros

      Paycom is a decent place to work, with friendly people who help you grow. $4 lunch is good.

      Cons

      The workload is slightly on the higher side. However, a significant downside is that they use a monolithic architecture, and many modules were written decades ago. Additionally, they don't follow Agile practices. HR policies are very strict—you can't work from home on designated office days, must be in the office by 8 AM, and are required to wear formal attire, among other rules.

      2
      avatar
      Paycom Response
      now
      We're pleased to hear you have experienced a supportive and motivational environment with your team! As we aim to continually grow the impact of our services, we embrace the idea that change is necessary and continuously seek ways to enhance our workplace environment. We appreciate your feedback and strongly encourage you to share it with your leader to discuss changes you would like to see. Thank you.

      Replacing workers with unproven AI solutions - remaining humans will be left holding the bag.

      Client success manager
      Former employee
      Recommend
      CEO approval
      Business outlook

      Pros

      None of the pros that kept me at the company for nearly a decade are present anymore.

      Cons

      Layoffs in 2025 to replace workers with AI were rampant. Now that the AI bubble is bursting, I expect 2026 and 2027 to be turbulent. Stock prices have been in steady decline since COVID, value is now as low as they were back in 2017-2018. No work from home flexibility, UNLESS it is to keep employees working on days they otherwise could not come into the office, like a snow storm. Work from home is for the company's convenience, not employees'. If anyone struggles with a process or performance expectation, most managers respond with "well others have found success, so..." regardless of how many "others" there actually are. You could have 1 person out of 400 finding "success" with a new initiative, and Paycom views that as a failure on the part of the 399 and not the process itself. Metrics constantly shift, without any means testing, bonus structure also shifts wildly from being unatainable, non-existent, and incoherent. I've seen the bonus structure change multiple times within the span of a single quarter. CEO regularly jokes that you either burnout after a year, or your get promoted, and believe me the competition for promotions is incredibly fierce. If you do not have an intimate and personal relationship with the decision maker, you may as well not apply.

      13
      avatar
      Paycom Response
      now
      At Paycom, roles are built around clear expectations tied to results, and development opportunities reflect how those expectations are met. Leaders are expected to communicate directly and provide clarity so teams stay aligned. For further discussion, contact hrmgmt@paycomonline.com.

      Don't Fool Yourself

      Benefits edi coordinator
      Former employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Affordable Insurance and cafeteria lunches.

      Cons

      Before I begin I want to say that this company had potential, its true; But a company that mass fires it's employees with no warnings just to say "we haven't had layoffs in years!" and fires people on a very regular bias that speak out against the companies horrible management and policies who spoke about it in a professional, confidential and legitimately concerned manner, and is incredibly behind on the times in terms of work from home, four day work weeks, and lacking competitive pay is all the red flags you honestly need to know right there alone. But to be brutally honest with you there is dozens and dozens of major concerns and problems I saw and heard about during my tenure and you will no doubt read through many here on this page all testifying the same exact thing one way or another. I will instead focus on my personal experiences, I was given three different training modules and tests, One was department specific to the electronic data interchange role. Whereas the other two, which did not apply to my job role, one of which was payroll accounting and the other was product sales training. Additionally, despite specifically being told that I was not able to give legal counsel over financial or product sales advice to clients. I was told by management that they had to be completed and passed with an 80% or higher. I completed my electronic data interchange training with a 94%, And I started the two other beforementioned trainings and immediately was notified that I barely did not pass the classes, only being 2 points off on one. I was of course very concerned and brought this up to my team lead telling him that the training was absolutely abysmal and what my next options were, who then assured me that after contacting and consulting with the HR team himself, that my job was secure and I would not have to redo the courses for the foreseeable future . Two entire months later, and well into taking live clients and having numerous job responsibilities, and with no verbal or written warnings over ANY disciplinary issues whatsoever, I was unexpectedly called into a meeting by my supervisor and was told that we will be separating for this sole reason alone. I said all of that to say this, if Paycom is the type of company that will let it's employees go without a care in the world because you did not pass some completely 110% made up tests and courses that have zero relevance to your actual adult career or for your specific applied job position, then literally why in world would you waste you time with them and give them the time of day. Read the recent reviews and even the more tenured people will say the same thing and plus more. Also, looking forward to the AI automated response or the word tract driven HR employee telling me they are sorry but they abide by the labor laws.

      13
      avatar
      Paycom Response
      now
      We’re disappointed to read your review. At Paycom, our leadership team takes great care in making decisions, ensuring that they are in full alignment with our company policies, values, and overall goals. We’d like to continue this conversation. Please reach out to the HR team at hrmgmt@paycomonline.com to share more about your experience, or you may utilize Paycom’s anonymous reporting hotline, which can be found in the company’s Whistleblower Policy that is posed on our website.

      Newer employee sees great potential

      Transition specialist representative
      Current employee
      Milwaukee, WI
      Recommend
      CEO approval
      Business outlook

      Pros

      The onboarding is extensive and progressively developmental, though the first two weeks are redundant for people not fresh out of college. The individual managers and the regional managers are really plugged into the day to day. I feel valued and heard by them. My professional development has been a core focus of regular check ins and my interest areas are remembered when special opportunities come up. I am enjoying the work and feel like there is so much value to the product if clients utilize it fully. I took a lateral move pay wise but with the covering of healthcare expenses I am ultimately making more monthly. The coverage is pretty great, too.

      Cons

      The public roll back of the work from home promise and the way the dress code became strictly business professional feel like a lack of trust in employees and managers. The issues, supposedly, stemmed from certain offices and instead of addressing and developing those groups directly the whole company was penalized. Feels very 'Daddy's mad and everybody has to deal with it' instead of an adult workplace. Some of the communications are very HQ centric which makes it feel like the field offices are 'other' and not as important to them.

      2
      avatar
      Paycom Response
      now
      Thank you for taking the time to leave a positive review! It’s great to hear that you feel valued and heard by your leaders. Leadership strives to create supportive spaces that ensure all team members are confident and prepared to succeed in their roles. While we understand that change can be difficult, we believe the dress code adjustment will develop and build our team’s personal and professional brand. If you have additional feedback, we encourage you to have a conversation with your HR business partner or contact HR leadership at hrmgmt@paycomonline.com.

      Great place great pay

      Client relationship manager
      Current employee
      Miami Beach, FL
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team, product, pay, overall teaches you to be better and work hard. Love working here

      Cons

      No flexibility with work from home would be the only con

      avatar
      Paycom Response
      now
      We're happy to hear that you're enjoying the collaborative atmosphere and feeling challenged to grow in your role. Our team is dedicated to fostering a culture of innovation and excellence, and it's great to know that you're feeling supported and valued!

      Eh

      Human resources benefits coordinator
      Former employee
      Oklahoma City, OK
      Recommend
      CEO approval
      Business outlook

      Pros

      Great friends made and decent pay

      Cons

      No flexibility and no work from home.

      2
      avatar
      Paycom Response
      now
      We're glad to hear that you formed meaningful connections with your team members and appreciated our competitive compensation. We understand that our environment may not be the best fit for everyone, however, we trust that being on campus unites our teams by providing a supportive and collaborative work environment.

      A Challenging yet Rewarding Experience

      Marketing
      Current employee
      Oklahoma City, OK
      Recommend
      CEO approval
      Business outlook

      Pros

      While the work can be demanding and the pace is fast, the sense of accomplishment and fulfillment I've experienced is unparalleled. The team I've worked with is talented, driven, and collaborative, making even the most challenging projects enjoyable. The company's commitment to innovation and excellence is palpable, and it's inspiring to be part of an organization that's constantly pushing the boundaries. One of the standout aspects of working at Paycom is the comprehensive benefits package with top-notch health insurance, generous PTO and opportunities for professional growth. If you're considering a role at Paycom, be prepared to work hard and adapt quickly. But if you're up for the challenge, I promise you'll find it incredibly rewarding. The company's mission-driven culture, coupled with its commitment to excellence, makes for a truly unique and fulfilling work experience.

      Cons

      The company is on the more conservative side with work schedules and dress code, and there is no flexibility to work from home, even on occasion. While the company's policies may not offer the flexibility to work from home, the office environment is comfortable and well-equipped, with a lot of great amenities. I've found that the face-to-face interactions and collaborations with my colleagues have been invaluable in my growth and development as a professional.

      2
      avatar
      Paycom Response
      now
      We're glad to see that you've had a fulfilling Paycom experience and that you're enjoying the opportunities to grow and develop alongside a talented and driven team. We're proud to have a culture that supports and inspires our employees to achieve excellence and appreciate you taking the time to share your 5-star experience!

      Good place to start, not great long term

      Senior software developer
      Former employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Good starting pay for people out of college or with no experience - Generous PTO - Opportunities to learn new things if you seek them out

      Cons

      - Catered lunches cost $4 (payroll deducted) and are generally not good - CEO sets crazy deadlines for global projects and managers scramble to try and get it done, causing people to work late and stress - CEO makes unilateral decisions regarding work from home and doesn't really care how it affects you

      8
      avatar
      Paycom Response
      now
      We're glad to hear you enjoyed the opportunities to learn, generous PTO and compensation we offer. Thank you for sharing your Paycom experience! If you have additional feedback, please reach out to us at hrmgmt@paycomonline.com.

      A Challenging yet Rewarding Experience

      Marketing
      Current employee
      Oklahoma City, OK
      Recommend
      CEO approval
      Business outlook

      Pros

      While the work can be demanding and the pace is fast, the sense of accomplishment and fulfillment I've experienced is unparalleled. The team I've worked with is talented, driven, and collaborative, making even the most challenging projects enjoyable. The company's commitment to innovation and excellence is palpable, and it's inspiring to be part of an organization that's constantly pushing the boundaries. One of the standout aspects of working at Paycom is the comprehensive benefits package with top-notch health insurance, generous PTO and opportunities for professional growth. If you're considering a role at Paycom, be prepared to work hard and adapt quickly. But if you're up for the challenge, I promise you'll find it incredibly rewarding. The company's mission-driven culture, coupled with its commitment to excellence, makes for a truly unique and fulfilling work experience.

      Cons

      The company is on the more conservative side with work schedules and dress code, and there is no flexibility to work from home, even on occasion. While the company's policies may not offer the flexibility to work from home, the office environment is comfortable and well-equipped, with a lot of great amenities. I've found that the face-to-face interactions and collaborations with my colleagues have been invaluable in my growth and development as a professional.

      2
      avatar
      Paycom Response
      now
      We're glad to see that you've had a fulfilling Paycom experience and that you're enjoying the opportunities to grow and develop alongside a talented and driven team. We're proud to have a culture that supports and inspires our employees to achieve excellence and appreciate you taking the time to share your 5-star experience!

      Worst Place to Work in Oklahoma

      Software quality assurance analyst
      Former employee
      Recommend
      CEO approval
      Business outlook

      Pros

      $4 lunches $1 health insurance That’s absolutely it

      Cons

      Where do I even begin for cons? When I interviewed I was promised a lot of things, FLEX time, job security, possibility of working from home if needed, casual dress code, 18 vacation days, and a great company that values families and puts them first. As soon as I started a work from home option was completely off the table, and never truly something the hiring team should have promised me. I went through 3 cycle release changes in 1 year and was expected to pick up on the new changes instantly, and was told by upper management it was a “sink or swim” type of company. Soon after that all of the new policy changes started to happen. We went from smart casual dress code to business casual with a week’s notice. Clear bag policy (which was revoked after all the complaints), no more FLEX time, gym hours being reduced to only being open during lunch, and many other minor things which just kept adding up. On top of all of this they started a new metrics policy for QA where we were told “the more work you put out the faster you get a raise”, this was not true at all. Many people doing the work of multiple people themselves were getting less points of those only getting one or two issues out a release. When asked about it to upper management all they had to say was they “couldn’t explain it”. Paycom also prides itself on never having any layoffs, but that’s not true at all. They just fire you for minuscule reasons when they are hurting for money every other quarter after getting the numbers back and seeing that sticking to the old ways doesn’t keep the business afloat and they need a quick cash out to buy themselves out of any hole. The people also being fired conveniently had previously put in FMLA, were about to get a raise, had questioned a new policy change, or simply had to call into work last minute due to school closures for severe weather. Yet, they can keep an employee accused and proven guilty of sexual harassment. They are losing people left and right either for firing people for “performance”, “no longer being a good fit for the company”, or people quitting from being so burnt out from being overworked and underpaid they feel the need to leave even without another job lined up. The morale is so bad here that I personally knew complete teams where everyone was seeking jobs elsewhere in hopes of leaving this company. When the morale being low was brought up to upper management all they had to say was “it’s always going to be like this here” and they’re right it’s always going to be like this at Paycom until they get a new leadership who actually knows what they are doing and cares about their employees and not their million dollar house and multiple ski trips

      19
      avatar
      Paycom Response
      now
      At Paycom, we strive to maintain a culture of transparency and open communication as we understand the hiring process is integral to ensuring expectations regarding roles and benefits are aligned. Our company is constantly evolving to meet the needs of our business and our clients, and we expect our team members to adapt to changing circumstances and priorities. We would like to clarify that Paycom has not experienced layoffs, and in fact, we are actively hiring in several departments and continue to invest in the growth and development of our team members. In addition, Paycom follows applicable laws, guidelines and policies regarding employee-related decisions. We prohibit harassment of any kind and maintain multiple channels for employees to report potential violations of these laws and policies. We hope you were solution oriented and discussed your concerns with your leaders before parting ways. If not, please reach out to our team at hrmgmt@paycomonline.com or utilize our reporting hotline, which can be found here: https://payc.me/governance