Pros
-Management is wonderful, approachable, flexible, and really cares about their employees. -The team (employees) all get along with each other very well. No backstabbing, no passive-aggressive tendencies, nothing negative to say about my former co-workers. -The company is well-respected in its industry by other appraisal management companies. -The company has excellent Google reviews online. -Fun office trivia every Friday afternoon with Amazon gift cards as prizes.
Cons
IF I'm being picky... -Training is minimal. Leadership doesn't want you learning how to do a task by asking other employees who have been doing that task for years; they want you to ask ONE person on the leadership team. The problem is, that person is SO busy all the time that, when they're available, the training is compressed and not thoroughly explained. I had to learn as I went many times (mostly from making mistakes and getting yelled at for them) and that kept me from fully learning my job. -Policies are oftentimes contained in an email and not in a single/formal/written policy that was centrally located and could be referred to at any point. Management would put out an email change to how we were doing business and then expect you to remember that an email with the new policy went out months or years ago. It rarely made it into a policy document that you could go back to at a later date. Don't get me wrong, there were some (minimal) SOPs posted on SharePoint, but they weren't located in a single location/policy area of SharePoint. Someone would have to tell you where to find this or that policy/SOP. -I was there two years and what was expected of me increased exponentially throughout those two years but...my pay never increased to reflect those new duties. I must have been doing a good enough job to add more responsibilities, but that never translated into more pay. -Every single job (except maybe 1 position) can be done remotely. This was apparent when I had COVID and worked from home for a week as well as when we were snowed in for a week and everyone worked from home (except one or two of us with all-wheel-drive vehicles who braved the weather and came in). We never had customers come into the office; they were 100% online. Seems like making the jobs there remote or at least hybrid would provide more work-life balance. Note: Just because someone is sitting at a desk, doesn't mean they are being productive and just because they're working from home, doesn't mean they're being unproductive.