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      Iterable

      Engaged employer

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      How are the career development opportunities at Iterable?

      Iterable reviews

      Don't recommend. Cost cutting company with plenty of technical issues

      Technical support specialist
      Current employee
      Recommend
      CEO approval
      Business outlook

      Pros

      All the fun and perks have been stripped away slowly. We started with wonderful benefits such as 12 additional calendars off (once per month) and now it's reduced to 4 a year. Bonus scheme adjustment based on company's performance and there have been multiple quarters where targets are not met so we don't receive this bonus portion.

      Cons

      If you are not in the US region then your career progression opportunities is very limited.

      15

      Great coworkers, not so great changing company policies

      Senior software engineer
      Former employee
      San Francisco, CA
      Recommend
      CEO approval
      Business outlook

      Pros

      I enjoyed working in the engineering team. The company values work life balance in general. There are a lot of opportunities for growth.

      Cons

      The benefits and the flexibility when I first joined and agreed to got worse and worse over time. Working remote from abroad was allowed and promised to me at the time of my hire and they stopped allowing that. Turns out this wasn't enforced to everyone though and allowed others to live and work from their home countries, just not for me. I'd suggest people to get a written signed document for promises/agreements like this in the beginning of the employment because over time, policies can change, people who made the promises can leave and there may be nobody that has the context.

      2

      Beware of micromanagement and poor team culture

      Business development representative (bdr)
      Former employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team members and access to offices. Good health insurance.

      Cons

      This is a long review, I'll be touching on the points below: * Downward spiral * Excessive internal meetings * Encouraged to work during time off * Micromanagement * Lack of diversity * Lack of effort to create good team culture * Difficult quota and payout changes * Changes in benefits * Excessive, inadequate, and irrelevant training * Little to no growth opportunities * Poor marketing performance Iterable started off great, I liked my manager and the product is good but working there went downhill very quickly. For starters, I've never worked for a company with as many pointless internal meetings as they have, taking away time to do your actually job. Management puts a lot of pressure on the team, regardless if they are hitting their numbers or not and constantly blame their micromanagement on "upper management". Management encourages you to work during your time off and gives you a hard time when you want to take vacation, even though one of the benefits is unlimited PTO. The managers are great at micromanagement and take time away from doing your actual job because of it. There is also an extreme lack of diversity on the team. It’s a pretty even split of men and women, but they are severely lacking people of color and don’t seem to want to improve that. Management does a terrible job with team bonding, despite many recommendations by the team to get together for virtual or in person happy hours/ bonding activities. Quota is really hard to hit and they changed the payout to make it even harder to hit your on target earnings. Typically, a BDR is the one to run a discovery call to qualify a lead and pass it to the AE, however, at Iterable we basically just sent emails and begged prospects to book a meeting with us just to get a meeting to hit quota. This left the AEs with many unqualified meetings, making it harder for them to hit quota as well. The company continues to take away the best benefits they had, like the first Friday of every month off, changing it to quarterly. Training is very poor and the processes they have just don’t work. We receive no training on the actual ins and outs of Iterable, which would set us up for more success when prospecting and being better equipped for answering questions and objection handling. If you are looking for growth within a company, this is not the one for you. There are BDRs that have been on the team for over two years with no talks of promotions, despite going above and beyond. Asking about promotions or movement within the company will just get you shut down very quickly and an immediate change of subject. And lastly, the name Iterable is TERRIBLE. Half the time when I would cold call and tell the prospect where I was calling from, they would think I said "Irritable". Not a great look.

      14

      Scary and Sad to Witness Iterable’s Decline

      Sales executive
      Current employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - kind, hard working (for the most part) people who want to be successful - solid product, although the team has not done enough to differentiate ourselves or enable the sales team to adequately compete in an over-saturated market

      Cons

      Too many to list, but the most glaring are: - Baffling lack of executive leadership - there is absolutely no vision for this company. Executive leadership is responsible for 4+ layoffs, yet they remain in their seats and make no actual change or take accountability. The entire leadership suite lacks serious direction, which results in absolutely no company culture or Iterable pride. It literally feels like you’re working for a fake company every day. - ZERO, and I mean zero, opportunity for career growth. Leadership makes no effort to qualify/quantify what it takes to get promoted at Iterable, and fake titles are thrown to top performers with no extra responsibility or growth potential. - Unattainable numbers - the board numbers and quotas reported are completely arbitrary with no data to back up WHY they’re so high. No one hits their number - don’t listen to anyone telling you that sales has any consistent attainment. - Overall, it feels like the blind leads the blind at Iterable, and executive leadership thinks that toxic positivity will mask the glaring cracks in the system. Sadly, I'd be shocked if this company exists in 5 years. Get out while you can and DO NOT take a sales job here.

      37

      Great company

      Anonymous employee
      Current employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for. Culture is amazing. Highly recommend as someone early in their career.

      Cons

      Career growth is not the most transparent

      Overworked and leadership is lacking direction

      Enterprise customer success manager
      Current employee
      New York, NY
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting day to day work challenges. Team culture. Many employees find ways to connect on and offline. Great middle management

      Cons

      Unattainable revenue goals. Lacking career advancement. Many teams seem to be overworked but fear layoffs.

      9

      Smart people, interesting product

      Business development representative (bdr)
      Current employee
      Denver, CO
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote first, but has an office in Denver I can go in to when I want to see my fellow co-workers. Great benefits. Fair compensation, with growth opportunities. Have a great direct manager, director, the whole leadership team. The best place I've ever worked.

      Cons

      MarTech is a crowded space, so you are selling up against several very similar products.

      2
      avatar
      Iterable Response
      now
      Thanks so much for the review! It is awesome to hear that you’re having such a positive experience and taking advantage of the Denver office (might be my favorites) to connect with your teammates. It’s also great to hear our benefits and growth opportunities are hitting the mark for you. You’re spot on about the MarTech space being crowded. That’s exactly why we’re obsessing over our product vision and how we tell our story to our customers. Thanks for being part of the team and for everything you do to help us win! -Jim Bartolomea, CPCO

      New Leadership team providing clear vision and guidance

      Anonymous employee
      Current employee
      Recommend
      CEO approval
      Business outlook

      Pros

      New C-suite leaders have a clear vision for the company. All leaders truly care about their team. This is the most supportive leadership team I have been apart of.

      Cons

      Some teams are smaller, which limit career growth.

      2
      avatar
      Iterable Response
      now
      Thanks so much for the feedback! It’s great to hear that you’re feeling the support and clear vision from our leadership team - it’s a top priority for us to ensure that we "run as one." I also appreciate your point on team size and growth; while scaling can sometimes feel clunky we are committed to building the internal mobility and frameworks needed to ensure there’s a clear path for Iterators to level up. -Jim Bartolomea, CPCO

      Tough Environment: Reduced Benefits, High Turnover, and Bandwidth Strains

      Marketing department
      Current employee
      San Francisco, CA
      Recommend
      CEO approval
      Business outlook

      Pros

      Iterable is a remote-first-friendly company Flexible vacation policy Paid parental leave is 16 weeks Calm app premium subscription (going to need this to stay afloat at this company)

      Cons

      Iterable has reduced benefits over recent years, shifting monthly recharge days to quarterly, cutting in-person department meet-ups, and lowering education and wellness stipends. Indigenous Peoples’ Day was also removed as a holiday this year, and this wasn't announced to the employees it was just removed. Significant turnover has occurred in the C-suite over the past two years, including the departure of the CRO, SVP of Engineering, SVP of Customer Success, Head of DEI, Chief People Officer, Chief Legal Officer, and most recently, the CFO. The company has experienced multiple rounds of layoffs, impacting teams and eliminating key personnel, leaving already tight bandwidth even more strained and many departments operating with minimal staff. There is also a significant cross-functional disconnect. Many teams, including ours, have reported bandwidth issues over the past couple of years, yet expectations continue to grow with increased OKRs and more campaigns. Our team’s focus on quantity over quality exacerbates these challenges, often leaving individuals to handle multiple responsibilities for product, campaigns, and various launches on their own. This multitasking results in campaigns not being launched effectively, as getting anything done requires significant effort both within the team and cross-functionally, where others are also grappling with bandwidth constraints. With so many campaigns running simultaneously, debriefs are either rushed or skipped entirely due to the need to move on to the next set of projects. Performance reviews are ineffective and largely symbolic. They are not revisited or used as a tool for growth, making the process feel like an empty formality with little impact. Promotions and salary increases are similarly challenging to achieve on this team, . Additionally, the marketing team lacks a clear career ladder and remains relatively flat, making it difficult for those looking to advance their careers within the team.

      25

      Amazing culture, phenomenal leadership team, clear investment in people

      Senior director
      Current employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Iterable is one of those rare companies where the culture isn't a slide in an all-hands deck. It's something you actually feel every single day. There's a genuine warmth between teams, a "we're figuring this out together" energy that never tips into chaos because the leadership knows how to hold the room. The exec team is sharp, transparent, and treats employees like adults . You get context on decisions, not just directives. What's stood out most is the tangible investment in people: career development conversations that actually happen, managers who advocate for their teams, and a consistent signal that your growth matters beyond your current role. For anyone who's been burned by companies that say the right things but don't follow through, Iterable is different.

      Cons

      Growth at this stage of the company means priorities shift, and teams need to be comfortable with some ambiguity. Processes are still maturing in certain areas, which can occasionally slow execution. If you need a perfectly structured environment to do your best work, there's an adjustment period. But for the right person, that ambiguity is the opportunity.

      2
      avatar
      Iterable Response
      now
      I really appreciate you sharing such a thoughtful perspective on what it’s like to lead here at Iterable. It’s great to hear that our focus on transparency and "treating employees like adults" is being felt. Providing the "why" behind our decisions is something the executive team takes very seriously. You hit on a key point regarding the trade-off between speed and structure; while we're working hard to mature our systems, I love the mindset that the current ambiguity is actually an opening for talented people to shape our future. We are fully committed to keeping our foot on the gas when it comes to investing in our people and protecting the cultural intentionality that sets us apart. -Jim Bartolomea, CPCO