Pros
As videographer on the Corporate HR Talent and Learning team, I had the opportunity to visit numerous GXO warehouse sites while creating training content. My role allowed me to connect with many of the dedicated hourly workers who are truly the backbone of the company’s operations. I consistently found these people to be hardworking, generous with their time and insights, and incredibly supportive. Their commitment to their work and willingness to collaborate made my job rewarding. My opportunities to meet these people and learn from them were the highlights of my employment at GXO.
Cons
GXO’s ‘startup culture’ prioritizes relentless output over meaningful work, valuing quantity while giving little genuine consideration to quality. Also, the company’s employee growth programs are largely superficial, existing primarily to create the appearance of career development without offering real support or advancement opportunities. These hollow training programs lack depth and practical value, doing little to impact employees’ careers or skills in a meaningful way.
Teamwork is similarly undermined by a culture of factionalism, driven by generally low competence among corporate leadership and many in the corporate rank and file. Instead of fostering genuine collaboration, the environment encourages siloed groups and internal divisions, making it challenging to accomplish cohesive, quality work. GXO also fails to provide industry-standard equipment, expecting employees to bear the cost of essential tools out of pocket.
Mental health support is shallow and mostly performative. While GXO claims to value work-life balance and employee well-being, in practice, those who overextend themselves are celebrated, while employees who set healthy boundaries are marginalized. All together I found GXO to be an extraordinarily stressful work environment that was harmful to my mental health, physical health, and professional growth.
