What is the company culture like at Edward Jones?

Great culture and work life balance

Compensation is lower than some other places.

Great pay, great company culture, flexible

Healthcare is expensive but salary should make up for it

Training was good years ago. They used to leave you alone as long as you were legal, ethical and profitable. Those days are long gone.

The culture in the home office and the field has been destroyed. It’s all about the money now. Home office folks are getting shafted as hundreds of jobs have been sent to India as the firm enjoys record profits. FA’s are being turned into robots that just punch client data into the computer which then churns out a slick looking report that recommends all client assets go into Jones proprietary products. Lather, rinse, repeat.

it has great benefits, great culture

there are no cons. very safe workplace

There are still lots of wonderful people at Jones that care about the clients and the culture and values that this company was founded on

Outside leadership has come in and drastically changed the culture, but continue to talk about it like it's as strong as ever. From someone who has been around 15 years, it most certainly is not and it appears the higher ups would like to get rid of anyone who can speak to what the culture actually was like when we were consistently ranked a top place to work. It's so disheartening. I once thought I would happily retire from this company. I no longer feel the company even cares about our well-being, work-life balance, or job satisfaction at all. I never used to feel like I worked for a greedy corporation. I do now. I always accepted that my pay wasn't as high and benefits weren't as great as others in finance, but saw it as a trade off for job security, flexibility, and leaders that cared. That's not the case anymore. I genuinely wonder what Ted Jones would think if he saw what has happened to this company he built based on partnership/sharing the work/sharing the wealth and genuine connections/relationships. We haven't received a cost of living/market increase in at least 6 years, but our CFO's salary doubled in one year to 14 million. Our Managing Partner's salary has also increased by millions. The claim that all of the changes are not being done to line leadership's pockets just doesn't add up. On top of that, associates within an hour of campus locations are being forced to come in 4 days a week with no increase to pay and decreased flexibility. Likely another attempt to make more people quit so we can pretend we don't do layoffs.

Great company culture, lots of great people willing to help. Team leaders are encouraging.

They pile a lot of information on you to learn in a short period of time, and training is ongoing. Always changing systems.

Good company culture and healthy managers

Slow on AI and tech growth

- Had a 100 year successful legacy business model - Financial advisors and staff in field branches have pockets of good cultures

- Home office culture is horrible and getting worse (cronyism, poor leadership, lack of care/focus for associates) - Regressive HR policies - Senior leaders are disconnected from reality - Consultants running amok - Poor pay and even poorer benefits (unless you are a partner) - Technology introductions and org changes have been botched time and time again - Company is way off course to achieve its long term goals

Coworkers are lovely Work from home was nice while it lasted, now moving back to 4 days in office

This is a private, employee-owned company and does not need to play the Wallstreet quarterly earnings game. For 100 years the company avoided layoffs, even during the 2008 recession. The company was full of dedicated and talented employees that could be paid more elsewhere, but made the fair tradeoff to stay due to long-term job stability. The firm is now the most profitable it's ever been, yet due to greed, a desire to be acquired, or lack of imagination and playing follow-the-other-CEOs and consulting firm recommendations has been and will be laying off people over the next 3 years in a stressful ongoing process. They are offshoring, automating, and getting rid of talented people - but keeping layers and layers of senior management which takes in much of the firms' earnings but are prime examples of the Peter principle - while everyone else remains stressed about whether or not they will have a job in 6 months, a year, or two as they have made clear that more layoffs are coming through 2027. It is a stressful work environment due to this and I would recommend staying away until the dust settles post-2027. The culture and trust has been ruined and this is now just like any other corporation, thus no longer worth the lower pay. The last round of layoffs I saw a department that fired all the senior skilled talented workers, but kept the unnecessary TWO layers of management that had NO experience in the job family to manage over the junior workers. Thus the junior workers have no one to mentor them to grow into those more senior roles, and there are no seniors or leaders left that have any experience in the job family to lead the group whatsoever. The leader above these two layers of management that made the latest layoff decisions have zero experience or knowledge about the job family themselves, and only started leading the group a few months prior to the layoffs since the firm decided first to re-org leadership and then immediately have them cut their new orgs that contain skillsets they've never worked with and are unfamiliar with. Competency will not get you promoted here.

Great culture and wonderful benefits

Extremely boring if you’re used to fast pace