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      Dialpad

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      What is the hiring process like at Dialpad?

      Dialpad reviews

      Great leadership, Great People, Rapid Innovation.

      Senior account executive
      Current employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Dialpad does an incredible job hiring talent. Dialpad evaluates new talent for their will, their skill, and their personality to ensure culture is maintained as we grow. The opportunity to make money is incredibly strong - if you work hard and deliver results.

      Cons

      It's a rapid pace, so having experience in fast growing companies is a must.

      avatar
      Dialpad Response
      now
      Thank you for your feedback and for sharing your experience! We’re glad that you feel supported and rewarded in your role. We also appreciate your insights on our Salesforce setup and will take them into consideration!

      Great leadership, Great People, Rapid Innovation.

      Senior account executive
      Current employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Dialpad does an incredible job hiring talent. Dialpad evaluates new talent for their will, their skill, and their personality to ensure culture is maintained as we grow. The opportunity to make money is incredibly strong - if you work hard and deliver results.

      Cons

      It's a rapid pace, so having experience in fast growing companies is a must.

      avatar
      Dialpad Response
      now
      Thank you for your feedback and for sharing your experience! We’re glad that you feel supported and rewarded in your role. We also appreciate your insights on our Salesforce setup and will take them into consideration!

      Great Vision. Great Product. Great People

      Channel manager
      Current employee
      Austin, TX
      Recommend
      CEO approval
      Business outlook

      Pros

      Dialpad is a solid company with a best in class product, but what I really enjoy about my job most is the people I work with. Very strong management and teammates. Dialpad does a good job hiring and constructing strong teams. Work life balance and benefits are good.

      Cons

      While the product is great - it doesn't have the name recognition of some of it's legacy competitors which can make it difficult to break into accounts.

      The Zoom Reunion Tour

      Anonymous
      Current employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - This used to be a great place to work. Strong performance was recognized, careers grew, and the culture reflected that - Benefits are good - There are still hardworking, talented people here doing their best under increasingly difficult circumstances

      Cons

      - The company has undergone a dramatic cultural shift, and not for the better. What was once a merit based environment has curdled into something that rewards proximity to the right people over results - A wave of long-tenured employees have exited, taking irreplaceable knowledge with them. A predictable result of leadership decisions - Strategy changes constantly. Teams are asked to pivot, then pivot again with little accountability when it doesn't work - Revenue and marketing leadership have turned over repeatedly. Each new hire resets everything, imports their own network and runs the same tired playbook - Speaking of importing networks: if you've worked at Zoom, you may already have a job offer waiting. Hiring seems increasingly concentrated around one leader's personal connections. When somewhere close to half the sales org attrits in a single year, something is deeply wrong - The tone from the top is reactive and the whiplash is exhausting - "Shadow hiring" documented in prior reviews is real

      6
      avatar
      Dialpad Response
      now
      Thank you for this detailed and honest feedback. It's clear you care deeply about Dialpad and the people here, and we want you to know that's not lost on us. We hear your concerns around culture, strategic consistency, retention, and inclusivity. These are areas we take seriously, and your feedback reinforces where we need to stay focused. We are committed to building an environment where every Dialer is valued for their contributions, feels they belong, and can see a clear path forward, regardless of background or tenure. We're grateful for your candor. It holds us accountable to being the company our people deserve.

      The Zoom Reunion Tour

      Anonymous
      Current employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - This used to be a great place to work. Strong performance was recognized, careers grew, and the culture reflected that - Benefits are good - There are still hardworking, talented people here doing their best under increasingly difficult circumstances

      Cons

      - The company has undergone a dramatic cultural shift, and not for the better. What was once a merit based environment has curdled into something that rewards proximity to the right people over results - A wave of long-tenured employees have exited, taking irreplaceable knowledge with them. A predictable result of leadership decisions - Strategy changes constantly. Teams are asked to pivot, then pivot again with little accountability when it doesn't work - Revenue and marketing leadership have turned over repeatedly. Each new hire resets everything, imports their own network and runs the same tired playbook - Speaking of importing networks: if you've worked at Zoom, you may already have a job offer waiting. Hiring seems increasingly concentrated around one leader's personal connections. When somewhere close to half the sales org attrits in a single year, something is deeply wrong - The tone from the top is reactive and the whiplash is exhausting - "Shadow hiring" documented in prior reviews is real

      6
      avatar
      Dialpad Response
      now
      Thank you for this detailed and honest feedback. It's clear you care deeply about Dialpad and the people here, and we want you to know that's not lost on us. We hear your concerns around culture, strategic consistency, retention, and inclusivity. These are areas we take seriously, and your feedback reinforces where we need to stay focused. We are committed to building an environment where every Dialer is valued for their contributions, feels they belong, and can see a clear path forward, regardless of background or tenure. We're grateful for your candor. It holds us accountable to being the company our people deserve.