What are sales commissions like at DXL Big & Tall?

Make your own check with base pay plus commission

Small staff will have you running around if someone calls out

The have good commission if you are good at selling.

Terrible hours and scheduling. Too many jobs wrapped into one for only $15 per hour. They kept me on for 4 extra months promising a promotion I didn't receive.

My team was amazing. My store manager was seriously the best manager I've ever had. The benefits were pretty good. I overall enjoyed the job itself and helping the customers. Definitely not the worst retail job I've had.

The company doesn't care too much about their employees. They wouldn't let us hire cashiers or stock associates at our store and instead made all of the commission sales people do all of the work. Before Covid our store had around 12-14 employees and after we were running the store with 4. Made for a bad work/life balance as I always felt overworked as we were doing everything in the store while also trying to sell and give our customers a good experience. I will admit the commission was nice with less sales associates but it got very tiring and exhausting trying to keep up with everything. When we asked for more help they said they would only hire a cashier or stock person for us if they were also on commission. Making us have to split our commission instead of having hourly cashiers and stock associates like pre Covid times. You could tell that they realized after Covid lay offs that they could get away with having less employees and working us harder. They just care about numbers and making money instead of giving their employees a good work balance. But what can you expect from corporate America?

- Reasonable pay structure (Base pay plus commission, incentivizing you to perform your best for the clients) - Decent benefits (Health, Dental, Vision, 401k matching, Accrued PTO) - Structured merchandising guidelines - Responsive and responsible support system (Store Technologies, communications for basic or more complicated store issues) The day to day experience is a good one. Arrive shortly prior to opening to prepare for the day. Clientele is generally very thankful and appreciative of our services, being that they are generally an underserved demographic. Work to merchandise new products, place old products on sale etc., package and ship online orders. Maintain the store to company standards. Get ready to close for the day and leave the store shortly after closing the doors. My favorite part of the job is providing an exceptional experience for our clients and seeing them happy/excited to “wear what they want”, and to be comfortable doing so!

- Understaffing in stores One of DXL’s main focuses for associates is a healthy work/life balance. However, I have seen many reviews stating that staffing has felt extremely tight since Covid. Our store in particular now has about half the amount of staff. In some slower periods this is okay, but in peak seasons it proves to be very strenuous, especially when we are tasked with loads of new merchandise and putting older merchandise on sale in the same period. Another downside to lower staffing is, I feel guilty to take my PTO! When we only have 2 full time and 2 part time about 15 hours a piece, it doesn’t leave a lot of leeway for taking time off that WE EARN! I feel like I have to pick and choose which weekdays and which timeframes would be the least hassle for my store team to cover for me! Last year I lost over 60 hours of PTO time for this reason. This is incredibly frustrating. - Solo coverage often - Rewards Program The Rewards for our clients are simple at face value. In practice however, it is perplexing and irritating. Recently DXL has made efforts to make it mutually easier for clients and employees but there is still a long way to go. It baffles me that we are still unable to directly add coupons or Rewards a client has earned to the transaction, without waiting for them to look through their email on their cell phone at the checkout for 10 minutes, or having to hop on another computer and adding their information a second time. Personally as a customer for many establishments with similar programs, I find it is MUCH more streamlined elsewhere. I give the employee my information and they can instantly let me know if I have any discounts available and ask if I’d like to apply them. When DXL announced a new Rewards program I was stoked (for myself and the clients) but then incredibly let down when I came to find out it’s essentially the same it has been for several years now, just with a few tweaks. It is also frustrating having to call our Service lines so that we can merge accounts or change certain account details. - Slow/not many advancement opportunities

There is commission on sales which is pretty nice.

None so far besides low hours but thats probably because I am still in training.

My team was amazing. My store manager was seriously the best manager I've ever had. The benefits were pretty good. I overall enjoyed the job itself and helping the customers. Definitely not the worst retail job I've had.

The company doesn't care too much about their employees. They wouldn't let us hire cashiers or stock associates at our store and instead made all of the commission sales people do all of the work. Before Covid our store had around 12-14 employees and after we were running the store with 4. Made for a bad work/life balance as I always felt overworked as we were doing everything in the store while also trying to sell and give our customers a good experience. I will admit the commission was nice with less sales associates but it got very tiring and exhausting trying to keep up with everything. When we asked for more help they said they would only hire a cashier or stock person for us if they were also on commission. Making us have to split our commission instead of having hourly cashiers and stock associates like pre Covid times. You could tell that they realized after Covid lay offs that they could get away with having less employees and working us harder. They just care about numbers and making money instead of giving their employees a good work balance. But what can you expect from corporate America?

My team was amazing. My store manager was seriously the best manager I've ever had. The benefits were pretty good. I overall enjoyed the job itself and helping the customers. Definitely not the worst retail job I've had.

The company doesn't care too much about their employees. They wouldn't let us hire cashiers or stock associates at our store and instead made all of the commission sales people do all of the work. Before Covid our store had around 12-14 employees and after we were running the store with 4. Made for a bad work/life balance as I always felt overworked as we were doing everything in the store while also trying to sell and give our customers a good experience. I will admit the commission was nice with less sales associates but it got very tiring and exhausting trying to keep up with everything. When we asked for more help they said they would only hire a cashier or stock person for us if they were also on commission. Making us have to split our commission instead of having hourly cashiers and stock associates like pre Covid times. You could tell that they realized after Covid lay offs that they could get away with having less employees and working us harder. They just care about numbers and making money instead of giving their employees a good work balance. But what can you expect from corporate America?

Not open late in the evenings

Sketchy commission structure. Uncertain hours Terrible management. Pretty sure they are either headed for all online or extinction

My team was amazing. My store manager was seriously the best manager I've ever had. The benefits were pretty good. I overall enjoyed the job itself and helping the customers. Definitely not the worst retail job I've had.

The company doesn't care too much about their employees. They wouldn't let us hire cashiers or stock associates at our store and instead made all of the commission sales people do all of the work. Before Covid our store had around 12-14 employees and after we were running the store with 4. Made for a bad work/life balance as I always felt overworked as we were doing everything in the store while also trying to sell and give our customers a good experience. I will admit the commission was nice with less sales associates but it got very tiring and exhausting trying to keep up with everything. When we asked for more help they said they would only hire a cashier or stock person for us if they were also on commission. Making us have to split our commission instead of having hourly cashiers and stock associates like pre Covid times. You could tell that they realized after Covid lay offs that they could get away with having less employees and working us harder. They just care about numbers and making money instead of giving their employees a good work balance. But what can you expect from corporate America?

Workload is easy. You can actually make a positive difference in your customer’s lives. It’s easy to develop friendships with your regulars. Corporate does a fantastic job of outlining what tasks need to be completed and how to complete them. We’re given enough freedom to run our own stores without being micromanaged. Unlike other retailers I have worked for, home office personnel aren’t demeaning towards the field associates. Benefits are solid. DXL is very inclusive to the point of updating us on holidays no one celebrates. We are treated with respect. The company handled the pandemic like a champ. I’m forever impressed by corporate’s decisions to actually thrive based on a bad situation. I like the commission aspect of the job. It’s not a game-changer, but gives you the warm-fuzzies when you have a big sale. The DXL cook book changed my life.

I question the sustainability of a company that chose to cut payroll during the busiest month of the year. For perspective, we don’t change our payroll hours throughout the year, they just chose to cut from the busiest month. No cost of living raises, or any raises, for anyone, ever. You make what you make, performance reviews are arbitrary because of this. Our coupons upset 50% of the guests who are trying to use them due to brand exclusions. If people don’t read the very fine print, it leads to confrontational moments at the register.