What is the hiring process like at Crunch Fitness?

• Quick response after submitting an application • Clean office

The interview process is misleading and focused on selling a paid membership rather than discussing a real job • No official job offer, no clear role description, salary, or onboarding process • Strong sales pressure to provide banking information on the spot • No copy of any agreement is provided • Membership is non-cancelable and non-refundable • The process resembles MLM-style recruiting with unrealistic promises of rapid promotion

You might get to train some cool clients, that’s about it

Highly underpaid, they keep hiring new trainers so they don’t have to fill your books and up your percentage, management cares about money and will ask you to continue training questionable clients, their non compete is 2 years and a 15 mile radius

Fulfilling work in a community of like-minded people.

The management culture at Crunch is defined by systemic dishonesty and a blatant disregard for both employee well-being and consumer ethics. The "bait-and-switch" begins during the hiring process: promises regarding base pay and compensation for administrative tasks (like SGAs and phone calls) are routinely broken once you're on the floor. For students, the "flexible" 20-hour schedule that is promised is a myth, as management will suddenly change these requirements after getting you committed as an employee. The corruption extends to client interactions, where trainers are encouraged to use deceptive tactics, such as hiding 3-to-6-month contract lock-ins to boost sales numbers. Integrity is also non-existent at the leadership level. I witnessed management intentionally promise to process client cancellations and then later "forget" just to protect their personal commissions. Furthermore, lead distribution is governed by blatant favoritism from the PTD and front desk rather than merit. Even with top-tier client retention and proven physiological results, you will be passed over for kickoffs if you aren't part of the inner circle. It is a high-drama, transactional environment where senior leadership's directives change by the day, and your value is measured solely by the amount of money you can squeeze out of a client, not the quality of service you provide.

Most of the employees easy to work with. Dawn was also great to work for. Everyone's attitudes where absolutely great... minus 1

I was told I was going to be full time. I had quit my other job because I was asked to be more flexible. Yet the schedule was a set schedule 9 to 1 . 20 hours a week 9$ an hour after 6 months I asked when will I go full time. The response was the custodian positions are only part time. Yet it was listed as full. I was told to quit my job because I needed to be fully available.. ?dawn was not the hiring person who hired me. I came here today year of 2026 because I recently saw a job posting saying custodian positions full time.?... so in here warning because its exactly what I saw when I got hired... full time..... I made 180 a week. Befor taxes. There was one trainer who told me I needed to vacuum a dust bunny but there was a man working out there i asked him it's ok to vacuum he said let me do my set. She snapped her finger and said do it now 😳...the customer got up looked at me looked at her and said I honestly want to not be at this gym any more. Then looked at me and said I know your doing what your told .

-Front desk staff is awesome -Members are great people -Nice place to workout

-Low wages -Unrealistic expectations for use of floor time and “maximum” allowed hours. -Poor management -Inefficient CRS lead to personal loss of income if you don’t keep an eye on things -No structure to hiring, managers will keep hiring which will impact your ability to fill your book during slow times -No policies regarding PT management handing off sales (since they don’t train) -Favoritism will also dictate whether your book gets filled. -Sketchy booking system will lead to income loss because management doesn’t follow through with checks/balances. -No professional at all -Every man for himself is encouraged by management even though the company structure for PT is set up to benefit team success.