What is the company culture like at Coury Hospitality?

There are no good reasons to work here!

I want to share my experience working in an environment that was deeply affected by racism and discrimination. During my time at COURY HOSPITALITY Ambassador Hotel OKC, I witnessed and encountered behavior that was not only unprofessional but harmful to many employees. The management turned a blind eye to offensive language, discriminatory practices, and microaggressions, creating a culture where marginalized groups felt undervalued and unsafe. Instances of favoritism based on race and ethnicity were evident, and opportunities for advancement were not equally available to all employees. This lack of support from leadership allowed an unhealthy and toxic work environment to persist, where employees felt uncomfortable voicing concerns or standing up for their rights. The overall work culture was damaging to both mental health and job performance, and it was clear that certain employees were treated as less than others based solely on their race. I hope this review brings attention to the need for greater accountability and change in COURY HOSPITALITY(Ambassador Hotel OKC). No one should have to work in an environment that fosters racism or discrimination, and I encourage the company to take immediate action to create a safer, more inclusive workplace.

- culture is important - competitive pay with market - growth opportunity - support from leaders

- lack of consistent communication - growing too quickly

Good culture Easy latter to climb Great Company percs

A lot of turnover Hotel problems

There are no good reasons to work here!

I want to share my experience working in an environment that was deeply affected by racism and discrimination. During my time at COURY HOSPITALITY Ambassador Hotel OKC, I witnessed and encountered behavior that was not only unprofessional but harmful to many employees. The management turned a blind eye to offensive language, discriminatory practices, and microaggressions, creating a culture where marginalized groups felt undervalued and unsafe. Instances of favoritism based on race and ethnicity were evident, and opportunities for advancement were not equally available to all employees. This lack of support from leadership allowed an unhealthy and toxic work environment to persist, where employees felt uncomfortable voicing concerns or standing up for their rights. The overall work culture was damaging to both mental health and job performance, and it was clear that certain employees were treated as less than others based solely on their race. I hope this review brings attention to the need for greater accountability and change in COURY HOSPITALITY(Ambassador Hotel OKC). No one should have to work in an environment that fosters racism or discrimination, and I encourage the company to take immediate action to create a safer, more inclusive workplace.

Amazing culture. Supportive Corporate resource team. Fantastic training and growth available.

Nothing bad to say here.

1. Great leadership 2. Excellent people to work with 3. Rewarding culture

Nothing. Continue to grow the company!

There’s a vibe that is electric. We get to live the experience curator mindset every day. We are given the creative flexibility to do something different. Create the experience. This kind of energy matches the roar of the Oklahoma Thunder.

Doesn’t allow for set schedule.

Coury Hospitality has been an incredible place to build my career over the past four years. The company truly values talent and rewards hard work with opportunities for growth. I’ve seen firsthand how leadership invests in the development of their people—whether through mentorship, exposure to high-level strategy, or trust in leadership roles. What sets Coury apart is its culture. There’s a genuine emphasis on hospitality—not just for guests, but for team members too. I’ve worked alongside some of the most passionate and driven individuals in the industry, and that energy is contagious. The company’s commitment to excellence is evident in the properties we manage and the experiences we create. In my current role, I’ve had the chance to lead a team, refine operational strategy, and help shape guest experience in a meaningful way. The autonomy and trust given to department heads is empowering, and it fosters a sense of ownership that’s rare in hospitality.

As with any fast-growing company, the pace can be demanding, and the expectations are high. There are times when support systems haven’t fully kept up with the scale of growth, especially during transitions. But feedback is generally welcomed, and improvements are often implemented quickly.

- culture is important - competitive pay with market - growth opportunity - support from leaders

- lack of consistent communication - growing too quickly

Pay is competitive compared to similar roles in hospitality, and you’ll learn quickly because you’re basically forced to figure things out on your own. Most coworkers at the property and HQ level genuinely try their best despite the lack of support.

Minimal onboarding and almost no real training. If you don’t come in already experienced, expect to struggle. Expectations constantly change depending on who you ask, and communication from leadership is inconsistent. The company culture feels cliquey and political, and there’s a major disconnect between corporate leadership and what actually happens on property. Favoritism is noticeable, and employees are often expected to “drink the Kool-Aid” instead of addressing real operational issues. A lot of employees express these same frustrations privately behind closed doors, but I've seen none comfortably say it openly because of the politics and fear of backlash.