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      Backcountry

      Engaged employer

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      How are the career development opportunities at Backcountry?

      Backcountry reviews

      Great company to work for

      Security engineer
      Current employee
      San Jose, San Jose
      Recommend
      CEO approval
      Business outlook

      Pros

      - Working from home - Huge technology stack you can work with - Competitive salary

      Cons

      - No good career path

      Hard Work and Loyalty Mean Nothing Here

      Inbound gearhead
      Former employee
      Salt Lake City, UT
      Recommend
      CEO approval
      Business outlook

      Pros

      15% + cost discount (subject to change) went from 10% to 20% then down to 15% while I worked there. Annual sales can have great deals (this has been getting worse year after year) industry discounts Coworkers are great people Remote work available Flexible Hours Ok job in short term; less than 6 months.

      Cons

      Compensation is fundamentally broken, with insultingly low annual raises of $0.25 to $0.50 that leave you feeling perpetually undervalued. The promise of career growth is a trap; it was a common and deceptive practice to promote dedicated "Gearheads" into new roles only to lay them off a few months later, a bait-and-switch that I personally experienced. Since the CSC acquisition, the situation has worsened, marked by deteriorating healthcare benefits and a complete disregard for employee loyalty. New ownership has no issue laying off veterans with over a decade of service, proving that hard work means nothing. This culture of disregard is also reflected in how recognition is handled, with all bonuses and awards exclusively funneled to the sales and bike teams, rendering the essential inbound team completely invisible and unappreciated.

      Good for experience

      Seasonal studio photographer
      Former employee
      West Valley City, UT
      Recommend
      CEO approval
      Business outlook

      Pros

      I enjoy the flexibility of the schedule Relaxed environment Good discount

      Cons

      Gear is out of date and it’s frustrating, often having issues Lack of growth opportunities

      New owners destroying company culture

      Anonymous employee
      Current employee
      Park City, UT
      Recommend
      CEO approval
      Business outlook

      Pros

      Fewer and fewer each day. The people are by far the best aspect of the office but more are fired or leave each month. The soul of the Goat has long since been crushed by private equity firms that don’t care about the outdoors we play in. Hybrid work model with 2 WFH days/week. You’ll be underpaid and you or all your coworkers will be unceremoniously fired but don’t worry, in the words of our new CFO, “you can get a discount on an $800 espresso machine through Sur La Table!”

      Cons

      Uncompetitive salary, even by outdoors industry standards. Extremely toxic company culture with employee tracking software monitoring apps used and sites visited, rating employee productivity hours, which was used as justification for employee layoffs. Sweeping employee furloughs to avoid reporting further layoffs and paying out severance to impacted employees. New owners recently reduced parental leave down to 4 paid weeks. Minimal career growth opportunities. Performative diversity efforts that barely lasted a couple years after 2020.

      11

      Hard Work and Loyalty Mean Nothing Here

      Inbound gearhead
      Former employee
      Salt Lake City, UT
      Recommend
      CEO approval
      Business outlook

      Pros

      15% + cost discount (subject to change) went from 10% to 20% then down to 15% while I worked there. Annual sales can have great deals (this has been getting worse year after year) industry discounts Coworkers are great people Remote work available Flexible Hours Ok job in short term; less than 6 months.

      Cons

      Compensation is fundamentally broken, with insultingly low annual raises of $0.25 to $0.50 that leave you feeling perpetually undervalued. The promise of career growth is a trap; it was a common and deceptive practice to promote dedicated "Gearheads" into new roles only to lay them off a few months later, a bait-and-switch that I personally experienced. Since the CSC acquisition, the situation has worsened, marked by deteriorating healthcare benefits and a complete disregard for employee loyalty. New ownership has no issue laying off veterans with over a decade of service, proving that hard work means nothing. This culture of disregard is also reflected in how recognition is handled, with all bonuses and awards exclusively funneled to the sales and bike teams, rendering the essential inbound team completely invisible and unappreciated.

      Lots of Potential

      Buyer
      Current employee
      Park City, UT
      Recommend
      CEO approval
      Business outlook

      Pros

      Culture is great. Genuine coworkers and managers that want you to succeed and grow in your career. Unlimited PTO is a great bonus.

      Cons

      Lack of vision or direction for a company that really has a rich history and can have a great story to tell. No long-term plan set in stone for success. Feels like we are flying by the seat of our pants and the orders from higher ups changes very frequently. The company has suffered to the extent that employees now pay the price - employee pricing benefit has been capped and reduced, retirement match has also been decreased. The ELT may have a lot of experience running businesses, but it's certainly a question of whether they can run a successful outdoor retailer. I'm unsure of the future of this company, especially with continual lay-offs of employees. The continual poor performance may be a macro trend, but you can't help but wonder if it's a function of leadership to a degree.

      7