Pros
Co-workers, product, easy to sell
Cons
The expectations of the company do not align with the reality & they gaslight you to think that they do. Wearing all black in stores is not elevated. It is incredible depressing not to be able to express yourself in a RETAIL job & it is NOT inspiring. Last I checked, we do not work at a restaurant. No one notices what you are wearing. It is not hard to spot an employee when we wear color, we are wearing walkies, standing behind the counter, and actually working. Respectfully, you’re an idiot if you can’t recognize that. Wearing all black, we are still asked “do you work here.” If you want us to “look” elevated, give us wardrobe limits at a higher dollar amount. Oh also if you could raise the dollar amount on wardrobe & our salaries every 3 months when you raise the prices of the entire assortment, that’d be great. Store managers are the only salary workers, and they work around the clock because of it. They have all the pressure because they are the only ones to have access to things that managers need access to on the daily - in order to serve customers. They do not have work life balance at all. And because the expectations vs. reality don’t match up, even as an hourly manager, I am STILL working off the clock. Because I don’t have the time on the clock. The return policy is the worst and really difficult to enforce as a manager when, daily, customers come in with quality issues of the “elevated” product. Not accommodating at all to the customer, and one by one, they will stop shopping with Alo and will shop at Vuori who has a better return policy & higher quality product.