What is the hiring process like at 829 Studios?

Extremely fast hiring process -- expect an offer and start date within the same week. They are desperate to get people in fast to back fill the work promised to clients.

You are filling the space of the last person who quickly quit after seeing what is going on at this company.

- The pay is decent - Fully remote

- Extensive, pointless interview process: You'll have to go through 3 pointless interviews. It doesn't take that long to decide if someone is qualified for the role especially given the work is simple work that anyone with internet access can learn. - Extremely low quality clients: Maybe if you're starting off in marketing this is fine, but anyone who has worked in marketing knows that taking money from every single company that gives you money for marketing services is an extremely bad idea. With 829 I've had to work with clients that didn't have a single clue what was going on, clients that didn't even know what services they were getting, and also the frequent client with an extremely tiny budget an unrealistic expectations. These things are all fine, but blaming your workers for not being able to figure out a way for a company with a $1000 budget to make $100,000 is insane, and the fact that 829 picks up clients like these says a lot about them. - Pointless training: 829 prides itself on this worthless online portal with worthless outdated training modules called Trainual. I'm almost sure this was created due to the Glassdoor reviews saying they didn't have any training at all for new hires, but this is DEFINITELY not a good solution. It's essentially just a poor mans version of Google that doesn't get updated, and as you can predict, once you get into the actual job 90% of the things there won't really help you that much. - Poor management: In my entire time of working at 829 I could probably count on my hands the amount of times I spoke to my supervisor. It honestly even seemed like it wasn't just the clients that didn't know what was going on, but also the team didn't have a slight clue what was going on. So many accounts I've been thrown that I had no idea what was going on, when I asked the team leads they didn't know either, and of course my supervisor wasn't anywhere to be found. Funny enough we also had a client that nobody knew what their product or service was until after the first month or two of signing them, I truly wonder who's singing these clients on without this information, and why are they so desperate to sign as many clients as possible. Clearly they have so many that the managers can't even be hands-on on accounts they're in charge of anymore, so maybe it's time to slow down and stop focusing on the fastest growing company awards. - Fake nice team: One thing I've noticed about 829 is they're really great at being a fake nice company where everyone fakes being friendly and happy to work with you, but behind the scenes they will be quick to tell everyone how much they dislike you or your work. I would have full 1 on 1 meetings with team members and I would get the biggest smile and great feedback, and then suddenly an hour later I would hear from someone else on the team that the same person left complaints that we could have just spoken about in the 1 on 1, but instead they'd rather make me look bad in order to get me off the team. If you want people to do better then learn how to be an adult and have a conversation with them. They also give the long scripted speech about how they're so nice and understanding of all kinds of people, but then they'll yell at you for not having a webcam on or wearing a jacket/hoodie when you're freezing. So much for being understanding. I also wasn't a big fan of the 14 days of PTO per calendar year, especially given the fact that you don't get it until the first of the year. Coming from other agencies, the benefits here were definitely the worst, and knowing you're going to be overworked, thrown a huge amount of clients for a small amount of money while a company makes millions it definitely feels disrespectful how little they give their workers. Too many red flags, run while you can.

Inclusive environment, great interview process.

Unfortunately, this company set me back in my career. There was a lack of organization and poor management.

The company is growing fast and I have a lot of new teammates. I work with some interesting clients. There are growth opportunities all over the agency. Leadership is open to feedback and are transparent in company meetings. Benefits are great and affordable with new ones popping up each year. My favorite is Summer Fridays! I like my manager and team. We get together and it feels like a team even when work gets difficult.

It's performance marketing so you need to move fast. Don't always have time to focus in on specific tasks. Training as a new hire is lacking as you need to take on clients quickly. As I mentioned above, there are new teammates which is good but some of the legacy employees are resistant to change. This is getting better though because 829 continues to grow and needs outside experts to keep it up.

Smart team that is clearly trained for the agency pacing. For what they lack in overall SEO knowledge, they make it up with sharp minds that don’t melt due to monotonous task.

Onboarding process needs a lot of work. I understand the idea of no hand holding, but onboarding is literally HOURS of self taught processes that you won’t end up applying for at least a month. The onboarding process should definitely be a bit more hands on.

I really enjoyed my time as a Sr. Account Manager. The Client Services leadership is supportive, engaged, and genuinely invested in both employee growth and client success. There's a strong culture of collaboration, and management is always open to feedback, which has led to meaningful process improvements that make day-to-day work smoother. The clients are diverse and bring interesting challenges, which keeps things fresh and exciting. It’s rewarding to partner with such a talented internal team to drive results and push strategies forward.

The pace can be fast at times depending on the clients and amount of onboardings. Sales are moving quickly so the company has been growing fast.

Supportive Team Environment: Working with the team was a highlight. The mentorship and collaboration greatly impacted my career. Transparent Communication: Town Halls have become much more transparent, keeping me up to date about company performance and what was happening in other departments. Professional Development: The onboarding process and QPD sessions are helpful. COVID: I appreciated the support 829 provided during the pandemic and beyond. I worked remotely after the pandemic which was offered to all employees but we also have in-person events and hybrid work.

Sales to Client Services Transition: Clients are often sold ambitious goals, creating challenges for Account Managers. Better alignment between sales and client services is needed (I know they are working on this).