客戶服務專員 / 客服 / CS / Customer Service Specialist

客戶服務專員 / 客服

家仁牙科一直以「仁+人為本」的信念立足本地醫療界，不但體現在照顧病人的層面上，更以此為核心價值對待我們每一位敬業樂業的同事。我們一直竭力尋找最優秀的人才並給予具競爭力的薪酬福利及充滿活力的工作環境，讓您有充分支持發揮您的最大潛能。

職責：

經培訓後處理牙科中心前臺及電話中心的顧客服務工作，包括處理治療後跟進事宜、文書記錄等，致力為顧客提供具個人化和熱情好客的良好體驗。

職位亮點：

- 每周工作：5天工作，放銀行假！

- 工作時間：0930-1900 (或1800 週末）

- 平均薪酬：HK$19,000-$25,000/月 (視乎經驗及能力而定）

- 另加：每月勤工獎+表現獎金！

- 實用福利：超時補水，通過試用期可享高端牙科服務收費補貼、銀行假期、生日假！

- 工作地點：尖沙咀/銅鑼灣/荃灣（鄰近地鐵站）

- 工作安全：提供醫療級防護裝備，全面在職培訓，可安心工作

- 快速晉升空間：以個人能力為本，不以年齡、年資為限！晉升至高級專員每月平均收入可達$30,000以上，初級管理職位每月平均收入更高達$40,000以上

工作要求：

無需工作經驗，學歷不限，男女均可，最緊要是對工作有熱誠，性格主動！有相關顧客服務工作經驗會優先考慮。

如果您對以上職位空缺有興趣，請將您的簡歷和聯繫方式電郵至 recruit@homedentalhk.com 。所有申請將嚴格保密，收集的資料將僅用於招聘目的。

由於申請數量眾多，我們只能回覆成功的申請人。如果您真的想加入我們，請隨時來信，以便我們可更深入的瞭解您是誰以及您擅長的技能。

Customer Service Officer / Customer Service(CS)

Home Dental has always been rooted in the local medical industry with the belief of "compassion + people first". This is not only reflected in the care for patients, but also in the core values we treat each dedicated colleague with. We are always striving to find the most outstanding talent and provide competitive salary and benefits as well as a dynamic work environment, allowing you to fully unleash your potential.

Responsibilities:
After training, handle customer service work at the dental center front desk and call center, including follow-up after treatment, documentation, etc., dedicated to providing customers with personalized and hospitable experiences.

Job Highlights:

• Work week: 5 days with bank holidays off!
• Working hours: 0930-1900 (or 1800 on weekends)
• Average salary: HK$18,000-$30,000/month (depending on experience and abilities)
• Plus: Monthly attendance bonus + performance bonus!
• Practical benefits: Overtime meal allowance, high-end dental service fee subsidy after probation, bank holidays, birthday leave!
• Work locations: Tsim Sha Tsui / Causeway Bay / Tsuen Wan (near MTR stations)
• Job security: Provide medical-grade protective equipment, comprehensive on-the-job training, work with peace of mind
• Rapid advancement opportunities: Based on individual capabilities, not limited by age or seniority! Promotion to senior officer can earn an average monthly income of over $30,000, while junior management positions can earn over $40,000 per month

Job requirements:

No work experience required, education level not limited, both men and women are welcome. The most important thing is passion for the job and a proactive personality! Relevant customer service experience is preferred.

If you are interested in the above job vacancy, please email your resume and contact information to recruit@homedentalhk.com . All applications will be kept confidential, and the information collected will be used for recruitment purposes only.

Due to the high volume of applications, only successful applicants will be contacted. If you are truly interested in joining us, please feel free to reach out at any time so we can better understand who you are and your skills.

工作類型: 全職

薪酬： $19,000.00至$25,000.00（每月）

福利：

• 牙科保險
• 在職專業培訓
• 有薪年假
• 有薪病假
• 產假
• 膳食補貼
• 醫療保險

語言:

• 廣東話 (優先考慮)
• 英文 (優先考慮)
• 普通話 (優先考慮)

Work Location: 親身到場