Senior Ambassador

Job Responsibilities

• Act as trusted partner and advisor as Abbott’s main contact to customers
• Manage and drive the development of their accounts, including key activities such as: strategic account management and post-sales implementation process
• New product and menu expansion targeting and sales support
• Prepare and execute regular customer business reviews
• Success in this role is measured by service level achievement, economic profitability, customer satisfaction score (NPS), contract renewal rate and managed revenue.
• Management of medium to large accounts, maintain network customer satisfaction
• Experience sharing and support for Ambassador in the team

Requirements

• Degree in medical technology, life sciences or business or equivalent
• Knowledge of medical laboratory science is preferred
• Fluent in Cantonese and English.
• Knowledge of Mandarin is preferred
• Computer knowledge
• At least THREE year of relevant experience