Product Manager

Mô tả công việc:

• Own the product backlog and prioritize features that deliver measurable value to biotech and pharma R&D users.
• Translate user needs (bench scientists, computational biologists, ML engineers, R&D leaders) into clear, testable user stories, acceptance criteria and wireframes.
• Run discovery: interview users, run usability tests, analyze telemetry, and validate product hypotheses.
• Coordinate cross-functional delivery: work closely with full-stack and AI engineers, DevOps, QA, and design to move features from spec to production.
• Define and maintain product artifacts: product roadmap, PRDs, API/UX specs, release notes and developer docs.
• Manage pilot programs and customer onboarding: recruit pilot users, run onboarding sessions, capture feedback and convert pilots to repeatable product requirements.
• Monitor product health and KPIs (usage, job success rate, time-to-first-result, onboarding time); use metrics to prioritize bugs and improvements.
• Own stakeholder communication: give regular demos, report progress to leadership, and solicit cross-team alignment.
• Ensure compliance & governance requirements are represented in product decisions (auditability, data access controls, export-control gating).
• Create and maintain customer-facing materials: product one-pagers, onboarding playbooks, runbooks, and API docs.
• Act as the voice of the customer inside the company; evangelize product choices and customer needs across the org.
• Facilitate sprint planning, grooming, retrospectives and acceptance of delivered work; work with engineering to remove blockers.

Chức vụ: Trưởng Nhóm/Trưởng Phòng

Hình thức làm việc: Toàn thời gian

Quyền lợi được hưởng:

• Benefits
• We provide a dynamic, fast-paced, and collaborative environment where problem-solving and agility are at the heart of what we do. Along with a competitive salary, we foster a culture that values ambition, confidence, and humility, consistently pushing the boundaries of innovation. If you're excited about working in a young, talented tech company and want to explore the world of AI and pharmaceuticals, we encourage you to apply.
• Competitive salary
• Workplace: This role is based in our Hanoi office, located in the vibrant Old Quarter.
• Build a professional network through collaborations with pharmaceutical companies, industry leaders, and academic experts.
• Work on impactful projects that address critical challenges in drug discovery and healthcare.

Yêu cầu bằng cấp (tối thiểu): Đại Học

Yêu cầu công việc:

• Must have
• 5+ years product management experience delivering B2B/SaaS products; minimum 2+ years working on ML/AI products or computational platforms.
• Experienced working with science or technology product development required.
• Proven track record running pilots and onboarding early customers; ability to translate pilot learnings into product improvements.
• Strong analytical orientation: experience defining KPIs, designing experiments, A/B tests and interpreting usage/telemetry to prioritize work.
• Exceptional stakeholder and people-management skills: comfortable working with scientists, engineers, operations, and commercial teams.
• Demonstrated ability to prioritize under ambiguity and to balance short-term delivery with long-term platform strategy.
• Bachelor’s degree (any technical, business or life-science background). Relevant domain experience in life sciences / biotech is a strong plus but not mandatory.
• Nice-to-have
• Prior experience in life-science, drug-discovery, or computational biology environments (R&D workflows, lab integration, LIMS, ELN).
• Familiarity with ML/AI product lifecycle, model registry concepts or MLOps (helpful for faster onboarding, but not required).
• Experience working with regulated customers (pharma, clinical, or similar) and familiarity with audit/GxP concepts.
• Experience with developer-facing products (APIs, SDKs, CLI) or platform products.

Yêu cầu giới tính: Nam/Nữ

Ngành nghề: Nghiên Cứu & Phát Triển (R&D),Quản Lý Dự Án IT,Quản Lý Sản Phẩm IT