Operations Head

JOB DESCRIPTION

As the Site Manager, you will lead and oversee all operations at the site, ensuring efficiency and high performance across all functions. The role emphasizes strong people leadership and effective coordination among technical, logistical, and operational teams. You will manage groups responsible for inventory, hardware, network support, procurement, and shift leaders supervising robot teleoperators.

KEY RESPONSIBILITIES

• Site Operations Management – Manage the day-to-day activities of the site, ensuring that all systems, infrastructure, and support services function smoothly and efficiently.
• People Leadership & Development – Supervise and mentor a multidisciplinary team comprising shift leaders, technical staff, and operations personnel. Foster high performance, professional growth, and strong engagement across all shifts and locations.
• Cross-Functional Coordination – Work closely with senior management, HR, and technical teams to align site operations with organizational goals. Maintain clear communication channels and manage escalations between the sites and headquarters.
• Infrastructure & Asset Oversight – Oversee the maintenance and reliability of inventory, hardware, and network assets to support uninterrupted operations. Handle procurement to ensure timely availability of critical materials and equipment.
• Performance & Process Improvement – Track and evaluate key site metrics, identify operational gaps, and implement initiatives to enhance productivity, quality, and efficiency.
• Health, Safety & Compliance – Uphold all safety, regulatory, and internal compliance requirements at both sites. Cultivate a workplace culture centered on accountability, safety, and operational excellence.

QUALIFICATIONS & REQUIREMENTS:

• You must have a bachelor’s degree in Operations, Engineering, Business, or a related discipline.
• You must have proven experience as a Site Manager, Operations Manager, or in a comparable leadership role overseeing site operations.
• You must have a strong background in people management, with a track record of successfully leading cross-functional teams.
• You must be familiar with hardware, network, and procurement processes within a technology-enabled or operations-focused environment.
• You must have excellent organizational and problem-solving skills, with a practical and hands-on management approach.

Work Schedule: Regular shift

Work Setup: Onsite, Muntinlupa City