Inbound Supervisor (Night Shift)

Kempton Park

At our AVI Limited, we believe in collaboration and innovation to drive exceptional results. Our Shared Services departments—spanning IT, Finance, HR, Logistics, Digital, Marketing, and Field Marketing — are essential to the growth of our industry-leading brands. We foster a high-performance culture where teamwork, accountability, and creative problem-solving are celebrated.

At AVI Logistics Support Services Divisions, we ensure our products reach the right place, at the right time, and in perfect condition. We manage the efficient movement of goods across supply chains, covering everything from warehousing to transportation and distribution. With a strong focus on optimisation and sustainability, we play a vital role in delivering value to our customers.

AVI’s Logistics Support Services division seeks to attract an experienced individual to take on the role of a Inbound Supervisor – Night Shift based in Isando. The incumbent will be responsible for leading and coordinating all inbound warehouse operations to ensure the efficient receipt, verification, storage, and processing of stock within a fast-paced FMCG distribution environment.

Reporting Structure:

Reports to: Senior DC Manager

Key Performance Areas:

Inbound Operations & Supervision

Liaise with factories on inbound plans and prioritize offloading to meet shift requirements.
Ensure all inbound vehicles are offloaded within set turnaround times.
Enforce strict compliance with all Inbound SOPs and Risk/QMS procedures.
Verify vehicle seals, conduct vehicle inspections, and report any variances or discrepancies immediately.
Ensure all inbound stock is checked, receipted, labeled (case/HU), and binned within 24 hours (12 hours for Ciro).
Ensure accuracy of inbound data in SAP and collaborate with the Inventory Control team to resolve any posting or quantity variances.
Oversee the receiving of Ciro, NBL, Indigo, and 3rd-party principal stock.
Verify data on in-transit reports and monitor SAP storage locations (WAY and others).
Maintain effective shuttle vehicle utilization and turnaround, reporting delays or factory/DC issues.
Complete and distribute daily receiving reports and activity summaries.
Maintain housekeeping standards and ensure compliance with Food Safety and SHERQ requirements.
Support continuous improvement and learning initiatives within the department.
Be available for standby duties when required, especially during peak seasons when the department operates over weekends.

Staff Management & Control

Plan, prioritize, and delegate daily duties to Receiving Department staff.
Provide regular coaching, feedback, and development opportunities to build team capability and ensure succession within the department.
Manage timekeeping, attendance and absenteeism through the time and attendance system.
Manage timesheets and rotation for Permanent Part Time or Flexi staff under your control.
Monitor performance, conduct uniform and facility inspections, and take prompt corrective action where needed.
Authorize overtime, track hours worked and ensure weekly timesheets are accurate.
Maintain the department’s leave roster, approve leave requests and ensure leave balances remain at acceptable levels.
Conduct regular toolbox talks and ensure adherence to company policies and procedures.
Handle basic Industrial Relations matters and disciplinary processes as required.
Train and develop backups within the department.

Equipment & MHE Management

Ensure all drivers complete daily MHE and scanner check sheets; review and sign off.
Ensure all MHE operations comply with safety standards and address unsafe practices immediately.
Log breakdowns and arrange necessary repairs or servicing with the MHE provider.
Ensure all forklifts, reach trucks, and pallet jacks are maintained in a clean, safe, and operational condition, and maintain a trend report of issues to identify and address root causes.
Monitor equipment utilization and running hours for balanced usage.
Track and address MHE-related issues or exceptions reported via the FMX system.

Administration & Reporting

Ensure all receiving documentation is complete, accurate, and filed daily.
Ensure adherence to company record retention and document control policies.
Perform SAP receipting of inbound stock and manage pallet transactions on the CHEP Portfolio.
Compile and distribute daily/weekly performance and activity reports to relevant stakeholders.
Report and investigate all incidents and damages promptly.
Maintain adequate stationery and supplies for the department.
Ensure warehouse areas and offices under supervision remain clean and organized, coordinating with cleaning contractors.
Identify and report cost-saving opportunities within the department.
Ensure consistent communication with management, factories, and other departments on load statuses and operational priorities.
Conduct regular on-the-job task observations and monthly inter-departmental SOP audits, reporting findings to Compliance and Management and ensuring timely corrective actions.
Support internal and external audits by ensuring all inbound documentation, reports, and records are audit ready.
Ensure all staff are trained on SOPs relevant to their functions whenever processes are updated, with refresher training conducted at least annually.
Monitor key performance indicators (KPIs) for inbound operations, including vehicle turnaround, receiving accuracy, and binning timelines, and implement corrective action where targets are not met.

What It Takes to Succeed:

Experience that set you up for success:

Minimum of 8 years warehousing/receiving experience within FMCG and distribution environment.
Must have experience with supervising/managing teams.
Proficient on SAP WM with the ability to perform all relevant inbound and warehouse transactions confidently and accurately.
Knowledge of Warehouse Management Systems (WMS)
Knowledge of quality control and food safety standards.
Knowledge of Occupational Health, Safety and Risk management practices.
Strong understanding of warehouse receiving and stock control procedures.
High level of computer literacy - MS Office.
Must have own reliable transport.

Qualifications & Certifications that will contribute to your success: