itsu Reviews

4.2

85% would recommend to a friend

(714 total reviews)

Julian Metcalfe

89% approve of CEO

77% positive business outlook

itsu has an employee rating of 4.2 out of 5 stars, based on 714 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The itsu employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

714 reviews
5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great team Growth and recognition Friendly staff and management Inspiring people around the world Food and drinks Employees are taken good care in all perspective like work, career, mental health and well being

Cons

I have not experienced anything effecting my employee life in itsu,

5.0
7 Apr 2026

good company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

fun workplace and good healthy food

Cons

busy hour can be hectic

avatar
itsu Response
3w
Hello, Thank you for your lovely feedback! I wish you all the best in your new chapter. Best regards, Nelson Culture Manager
5.0
10 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Flexible and competitive pay. Additional £1.25 p/hr if pass mystery shopper. Weekly Pay

Cons

Monotonous job in the sense not much changes from the day to day

avatar
itsu Response
3w
Hello, Thank you for your lovely feedback! We’re happy to have you with us. Best regards, Nelson Culture Manager
Viewing 1 - 3 of 714 Reviews

Glassdoor has 777 itsu reviews submitted anonymously by itsu employees. Read employee reviews and ratings on Glassdoor to decide if itsu is right for you.