Question 1

Does WEST pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, WEST employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at WEST. This rating has decreased by 1% over the last 12 months.

Question 2

How satisfied are employees working at WEST?

Accepted Answer

56% of WEST employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated WEST 3.1 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

Question 3

What are the top reviewed jobs at WEST?

Accepted Answer

Customer Service Representative (16), Sales Associate (7), Customer Care Associate (3), Customer Service Associate (3), Call Center Agent (2), Customer Service Agent (2), Operations Manager (2), Sales (2), Tech Support (2)

Question 4

What are the pros of working at WEST according to real employee reviews?

Accepted Answer

"great people to  work with" ((in 7 reviews)); "Good money  and good benefits" ((in 3 reviews)); "Great culture." ((in 3 reviews))

Question 5

What are the cons of working at WEST according to real employee reviews?

Accepted Answer

"Low Pay, and at times unorganized." ((in 12 reviews)); "mess up paychecks, management is horrible and dont work their employeees" ((in 9 reviews)); "dirty , dealing with bad managers, cold during the winter and no jackets given" ((in 4 reviews)); "CONSTANT waiting for hours to post, pay is low, training is lacking, contact for help is minimal to none other than email, average handle time is hard to maintain" ((in 4 reviews)); "Long hours no life at home" ((in 3 reviews))

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