Does USource pay their employees well?

According to anonymously submitted Glassdoor reviews, USource employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at USource. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at USource?

97% of USource employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated USource 4.8 out of 5 for work life balance, 4.8 for culture and values and 4.7 for career opportunities.

What are the top reviewed jobs at USource?

Advertising (8) , Digital Advertiser (8) , Digital Marketer (8) , Digital Support (8) , Graphic Designer (8) , Digital Marketing (7) , Web Developer (7) , Virtual Assistant (5) , Digital Marketing Specialist (4) , Digital Support Specialist (4) , Writer (3) , Copywriter (2) , Facebook Advertiser (2) , SEO Specialist (2) , Team Manager (2)

What are the pros of working at USource according to real employee reviews?

"They conduct a 1 month training before onboarding, which is very helpful" ((in 10 reviews)); "I've learned a lot and helps me to understand how digital really works." ((in 9 reviews)); "Everyone is approachable." ((in 7 reviews)); "Managers are approachable and are willing to share what they know." ((in 6 reviews)); "• Good management" ((in 6 reviews))

What are the cons of working at USource according to real employee reviews?

"The salary is low but they have performance and attendance bonuses which makes it a little okay." ((in 5 reviews)); "Lunch breaks are 30 mins." ((in 3 reviews))

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USource

USource Reviews

4.7

97% would recommend to a friend

(117 total reviews)

Daniel Wilson

98% approve of CEO

93% positive business outlook

Ratings by category

4.8

Culture and values

4.8

Work/Life balance

4.7

Diversity and inclusion

4.7

Senior management

4.7

Career opportunities

4.2

Compensation and benefits

USource has an employee rating of 4.7 out of 5 stars, based on 117 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The USource employee rating is 23% above average for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

117 reviews

5.0

6 May 2026

Great place to grow and learn.

Agent

Recommend

CEO approval

Business outlook

Pros

Supportive team, great training, and meaningful work.

Cons

Learning curve can be steep, but you grow quickly

5.0

27 Apr 2026

Empowering Digital Supports to Drive Real Client Results

Digital support

Recommend

CEO approval

Business outlook

Pros

Flexible Environment, Diverse Client Portfolio, Collaborative Culture, Growth Potential, Great Work-Life Balance

Cons

Not really a con. But, this is a fast-paced environment so you needed to be adaptable.

5.0

18 Nov 2025

Ecommerce Non-voice

Custpmer service representative

Recommend

CEO approval

Business outlook

Pros

The biggest pro, this is the longest I have stayed with any company, I have just passed 3 years, but most of my team mates have been there longer than me. I work with good clients and everyone in the company is very helpful from my team mates to the managers, human resources and senior management. As for my work, a lot of my work is resolving customer support tickets, responding to online orders, deliveries and returns for ecommerce.

Cons

Once you're working with a client they don't want to let you go, even if you have grown out of the role or want a change, but managers can help when this happens.

Viewing 1 - 3 of 117 Reviews

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Great place to grow and learn.

Empowering Digital Supports to Drive Real Client Results

Ecommerce Non-voice

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