True Action has an employee rating of 2.1 out of 5 stars, based on 28 company reviews on Glassdoor which indicates that most employees have an average working experience there. The True Action employee rating is 44% below average for employers within the Media and communication industry (3.7 stars).
great clients
get to work on big brands
smart management and employees
fun and collegial culture with kickball/football teams, bagel wednesdays, free snacks, pranks and more
intellectually stimulating work
opportunities to learn about not just marketing, but BIG business issues affecting our world (i.e. shift from retail to omnichannel commerce, competition between global tech companies, etc.)
beautiful office
Cons
Inconsistent A/C in the office
Tons of growth means we don't have enough people to handle all of the work
You get to work on a good variety of major name brands. It's always fun to see your work come up among your friends without them even knowing it's yours. If you're in the right department, advancement is clear and quality is encouraged. While the hour demands can be long at times, the schedule is also flexible if you need to come in late, leave early or work from home on occasion. The pay is also very competitive if you know to push for it at hiring or promotions.
Cons
There's frequently a lack of communication and coordination between departments (accounts, technology, creative, etc.) and sites (KoP, NY & LA). There is also not a consistent culture of excellence: while some individuals are at the top of their game, others do only the bare minimum, and there's enough of the latter to drag whole projects. There's also a feeling of being the forgotten step-child with both GSI & eBay above.
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Company ratings over time
Ratings trend for the last 6 months (28 reviews)
True Action reviews FAQs
According to anonymously submitted Glassdoor reviews, True Action employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at True Action. This rating has been stable over the past 12 months.
32% of True Action employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated True Action 2.6 out of 5 for work life balance, 2.6 for culture and values and 2.3 for career opportunities.
Users say... "Company offers free Bagels on Wednesday"
Explore Glassdoor’s employee reviews to understand what current and former employees are saying about True Action redundancy and their outlook for job security at True Action in 2026.