Does Telstra pay their employees well?

According to anonymously submitted Glassdoor reviews, Telstra employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Telstra. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Telstra?

70% of Telstra employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Telstra 4.1 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Telstra?

Software Engineer (167) , Customer Service Representative (154) , Sales Consultant (117) , Business Analyst (100) , Network Engineer (84) , Project Manager (83) , Customer Advisor (78) , Sales Representative (68) , Senior Software Engineer (68) , Consultant (64) , Manager (55) , General Manager (54) , Sales (49) , Sales Associate (49) , Business Specialist (45)

What are the pros of working at Telstra according to real employee reviews?

"Work life balance is good and love the company environment" ((in 535 reviews)); "Empowerment and culture is great with lots of learning sessions you can be exposed on." ((in 380 reviews)); "People are great and fun to be with" ((in 351 reviews)); "Good insurance Benefits Good Initial payment Stable Company" ((in 161 reviews)); "There are some great teams on the ground who really know what they are doing." ((in 150 reviews))

What are the cons of working at Telstra according to real employee reviews?

"Poor management and conflicting information" ((in 202 reviews)); "As a result there are too many managers and not enough doers." ((in 81 reviews)); "Poor leadership by senior management with no telco experience" ((in 52 reviews)); "Senior management are not great" ((in 38 reviews)); "The middle management are incompetent and a waste of resource" ((in 31 reviews))

What are employees saying about Telstra redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Telstra redundancy and their outlook for job security at Telstra in 2026.

Telstra Reviews

3.8

70% would recommend to a friend

(5,121 total reviews)

Vicki Brady

73% approve of CEO

56% positive business outlook

Telstra has an employee rating of 3.8 out of 5 stars, based on 5,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Telstra employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

5K reviews

5.0

20 Mar 2025

Supportive colleagues

Sales

Recommend

CEO approval

Business outlook

Pros

Nice people, flexible working arrangement

Cons

Can be slow sometimes due to processes

5.0

4 Feb 2025

Excellent Working Culture

Network engineer

Recommend

CEO approval

Business outlook

Pros

Flexible working hours, trust based, surrounded by much talents and smart people.

Cons

Can't think of any cons at this moment except exiting Hong Kong

5.0

3 Sept 2024

Amazing workplace and culture

Problem management analyst

Recommend

CEO approval

Business outlook

Pros

- Career Development: Telstra supports continuous learning with access to 17,000 learning programs and opportunities to gain university credits through on-the-job learning. - Global Opportunities: With a presence in 22 countries, there are opportunities to work internationally. - Diversity and Inclusion: Telstra is committed to creating an inclusive environment, supporting LGBTQ+ and other diverse groups through various initiatives and events. - Community Engagement: Employees can participate in volunteer days and be part of initiatives that use technology for good. - Flexible Working Options: Telstra provides hybrid working options and flexibility in how and when you take leave, including parental, cultural, unpaid, or additional leave. Overall, Telstra aims to provide a supportive and rewarding work environment that values flexibility, diversity, and continuous growth

Cons

Organizational Changes: Telstra has undergone significant restructuring and changes, which can lead to job insecurity and uncertainty for employees. Workload: Depending on the role, the workload can be demanding, which might lead to stress and burnout if not managed well.

Viewing 1 - 3 of 5,121 Reviews

Jobs at Telstra

Telstra Retail: Full Time Customer Service & Sales Consultant KARRATHA

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Telstra

Telstra Reviews

Company ratings over time

Reviews by job title

Supportive colleagues

Excellent Working Culture

Amazing workplace and culture

Jobs at Telstra

Telstra reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Telstra

Telstra reviews FAQs