Parcel2Go.com Reviews

4.1

71% would recommend to a friend

(78 total reviews)

75% positive business outlook

Parcel2Go.com has an employee rating of 4.1 out of 5 stars, based on 78 company reviews on Glassdoor which indicates that most employees have an excellent working experience there.

Reviews by job title

78 reviews
5.0
3 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I’ve been with Parcel2Go for almost three years, and it has been a rewarding experience overall. The work environment is positive, and my reporting supervisor is especially commendable—consistent with communication, provides monthly 1:1s, and genuinely listens to recommendations and acts on them. I’ve always felt supported and heard.

Cons

During peak seasons, the workload can get very heavy due to back‑to‑back training batches. There can also be challenges with trainer availability, as the team sometimes needs to borrow tenured agents from operations to support training needs. Despite the busy periods, Parcel2Go remains a good place to build skills and grow professionally, especially with leaders who value feedback and employee development.

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Parcel2Go is an ideal workplace for customer service representatives, offering a supportive environment where teamwork and collaboration are highly valued. The role is engaging and helps you continuously develop your communication and problem-solving skills. There are plenty of opportunities to learn, and the structured processes make it easier to handle different types of customer concerns effectively. Management is very understanding and promotes a healthy work-life balance, which makes a big difference in day-to-day work. The company also ensures that employees are equipped to perform efficiently by providing essential tools such as power supply support, solar panels, monitors, and sometimes even laptops. Additionally, they are fair and generous when it comes to incentives and leave, which further adds to overall job satisfaction.

Cons

While the job itself is rewarding, the main drawback has been the lack of employee benefits. However, we’ve been informed that this is already confirmed and currently being worked on, including the addition of PhilHealth, SSS, Pag-IBIG, and HMO. This is a very positive development, as these benefits are essential for long-term security and overall employee well-being.

Viewing 1 - 3 of 78 Reviews

Glassdoor has 86 Parcel2Go.com reviews submitted anonymously by Parcel2Go.com employees. Read employee reviews and ratings on Glassdoor to decide if Parcel2Go.com is right for you.