Nespresso Reviews

3.8

74% would recommend to a friend

(1,867 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

2K reviews
5.0
22 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Very nice co-worker and supportive

Cons

Sometime busy, but not always

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Nespresso Response
8mo
Hello Colleague, Thank you for taking the time to share your feedback with us. We are pleased to hear that you have had a positive experience working with supportive and friendly coworkers. At Nespresso, we truly value the collaborative spirit within our teams. We also acknowledge your comment about the occasional busy periods. While some days may be more demanding, we strive to maintain a balanced and manageable workload for our employees, and your input helps us continue improving in this area. Your insights are appreciated as we work to enhance the overall employee experience, and you're always welcome to share more details with your local HR team. Wishing you continued success in your role with us. Thank you.
5.0
18 Mar 2025
Recommend
CEO approval
Business outlook

Pros

work-life balance environment. friendly working culture

Cons

Zero tolerance to discuss Karens

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Nespresso Response
1y
Hello Colleague, Thank you for taking the time to share your experience with us. We always strive to foster a friendly and supportive environment, and we are happy to know that you appreciate our efforts in this area. At Nespresso, we are also committed to achieving our business goals while also ensuring that our people have comfortable work hours. Regarding the drawbacks you highlighted, it is disappointing to read you had some challenging customers. We greatly appreciate the efforts of our employees in providing quality service. If you want to share more details with us, please feel free to contact your local HR or management team. Wishing you much success at Nespresso. Thank you.
5.0
25 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Nice brand, free coffee, high pay if you manage get more working hours in a month.

Cons

Very little PT timeslot available and lots of competition

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Nespresso Response
1y
Hello, Thank you for sharing your feedback about your working experience at our company. We are glad to hear that you were satisfied with your salary and the various benefits, including free coffee. At Nespresso, we constantly strive to find the right balance between the business needs and comfortable schedule for our employees, and we are glad that you appreciate it. Regarding the cons you mentioned, we are sorry to learn about the competitiveness you’ve encountered. Our goal is to create a collaborative work environment where everyone helps and uplifts each other. We believe that teamwork and mutual support are essential for our people to thrive both professionally and personally within the company. Please feel free to provide additional details or suggestions to your former local HR or management team so that we can address this issue effectively. Wishing you best of luck in your new endeavors. Thank you.
Viewing 1 - 3 of 1,867 Reviews

Glassdoor has 3,216 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.