Does KOOKAI pay their employees well?

According to anonymously submitted Glassdoor reviews, KOOKAI employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KOOKAI. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KOOKAI?

40% of KOOKAI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KOOKAI 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at KOOKAI?

Sales Assistant (26) , Sales Associate (22) , Casual Sales Assistant (21) , Retail Sales Assistant (13) , Retail Assistant (12) , Store Manager (9) , Assistant Manager (7) , Conseiller De Vente (6) , Vendeuse (6) , Senior Sales Associate (5) , 2IC Assistant Manager (4) , Sales (4) , Vendeur (4) , Christmas Casual/Sales Assistant (3) , Part Time Sales Associate (3)

What are the pros of working at KOOKAI according to real employee reviews?

"Great Training in Customer Service" ((in 17 reviews)); "Good people to interact with" ((in 9 reviews)); "Good staff to work with" ((in 8 reviews)); "Beautiful team" ((in 6 reviews)); "understanding and friendly managers" ((in 5 reviews))

What are the cons of working at KOOKAI according to real employee reviews?

"Terrible management, all a competition" ((in 13 reviews)); "Hard to negotiate your salary" ((in 6 reviews)); "Long hours and heavy workload" ((in 4 reviews)); "Lack of diversity" ((in 3 reviews)); "Weren’t flexible on taking holidays or time off" ((in 3 reviews))

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KOOKAI

KOOKAI Reviews

3.6

40% would recommend to a friend

(153 total reviews)

Viktor Vagner - Cromb

99% approve of CEO

39% positive business outlook

Ratings by category

3.6

Work/Life balance

3.4

Diversity and inclusion

3.3

Culture and values

3.2

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

KOOKAI has an employee rating of 3.6 out of 5 stars, based on 153 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KOOKAI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

153 reviews

5.0

16 Jun 2026

Great staff and good discounts

Retail sales assistant

Recommend

CEO approval

Business outlook

Pros

good discounts and great staff

Cons

nothing, i loved my time here

5.0

3 May 2026

Great culture

Sales associate

Recommend

CEO approval

Business outlook

Pros

Great culture. Fun and exciting

Cons

Sore feet from long days.

5.0

14 Sept 2025

loveee

Retail sales assistant

Recommend

CEO approval

Business outlook

Pros

loved working here, such an amazing work culture

Cons

The brand doesn't have the best reputation

Viewing 1 - 3 of 153 Reviews

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Jobs at KOOKAI

Full Time - Retail Stock Coordinator

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Retail Assistant Store Manager

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Retail Assistant Store Manager

Retail Assistant Store Manager

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Great staff and good discounts

Great culture

loveee

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